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Job summary

Main area
Administrator
Grade
Band 3
Contract
Permanent: Mon - Sat 08:00 am until 08:00pm with the occasional Saturday to meet the needs of the Service
Hours
Part time - 22.5 hours per week
Job ref
327-25-385
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Edward Jenner Court
Town
Gloucester
Salary
£24,625 - £25,674 pa pro rata
Salary period
Yearly
Closing
26/05/2025 23:59
Interview date
04/06/2025

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

CYPS Immunisation Support Assistant

Band 3

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

 

Job overview

We are looking for an enthusiastic individual to help support the Immunisation Team to deliver a countywide, school-based vaccination programme and BCG Service in line with the National Childhood Vaccination schedule.

This is a dual role post to work as part of a skill mixed team to support the immunisation team. At vaccination sessions the post holder will ensure that every eligible child is seen by an immuniser and that their outcome is recorded, helping children and young people pre and post vaccination.

 

To liaise with children and young people, parents, teachers, health colleagues and other members of the multidisciplinary team, involved in providing high quality health care to school aged children.

To support the Immunisation Team to deliver health promotion to raise awareness of the school-based immunisation programmes and address health inequalities within our community.

 

When not at vaccination sessions the post holder will provide support to the Single Point of Access Team including telephone duties, typing, filing, dealing with incoming and outgoing emails, vaccination data inputting whilst working alongside the admin team to ensure the smooth running of the Service.

 

Main duties of the job

To work under the direction and guidance of the trained Immunisation Nurses and within the Standard Operating Procedures to work as part of a skill mixed team, to support the delivery of direct and indirect care and should be able to act on own initiative when supporting the delivery of care. Alerting the appropriate healthcare professional to any changes that may occur in the patient condition. 

To work as an effective team member, demonstrate good personal communication skills and actively promote excellent team and interdisciplinary relationships. 

To provide support in the delivery of the service at vaccination sessions to include; school liaison, handling of consents, organisation of patient flow through the session, maintaining confidential patient data. 

To provide a single point of contact for school aged vaccination team, always ensuring effective communications and courtesy with families and other agencies including checking immunisation history and making appointments for missed vaccinations at both vaccination sessions and when office based.

Provide and support when required the cross referencing of child health records with school class lists. To effectively and efficiently use IT support systems to enhance direct and indirect care delivery. 

To work in accordance with lone working policy.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

This is a dual role post to work as part of a skill mixed team to support the immunisation team. At vaccination sessions the post holder will ensure that every eligible child is seen by an immuniser and that their outcome is recorded, helping children and young people pre and post vaccination.

To liaise with children and young people, parents, teachers, health colleagues and other members of the multidisciplinary team, involved in providing high quality health care to school aged children.

The role holder will be expected to contribute to the planning and administration of the process needed to deliver the immunisation programme. E.g. undertake the packing of vaccines and collation of equipment required for each session. Regular transportation of vaccines and equipment to and from immunisation sessions. 

Take a lead role in ensuring stock management and preparation of equipment prior to sessions. Ensuring adequate stocks of equipment and resources are available to maintain the effective running of the session which includes ordering supplies, equipment, health promotion material. 

Ensure the cold chain procedures are maintained when receiving, packing and during immunisation sessions in line with the Trust’s Cold Chain Policy. 

Manage own time effectively to include the delivery of work allocated by senior team members, ensuring efficient use of hours to meet service needs. 

Work collaboratively with the team to undertake audits, implementing clinical governance recommendations and actively seek feedback from service users and their families. 

It is the responsibility of the post holder to ensure completion of all mandatory and ad hoc training requirements deemed necessary for the role and individual performance review that will develop and enhance practice of a high standard. 

Contribute to the development of the immunisation team which includes attending team meetings. 

To use electronic patient record systems, updating patient records with accuracy.

Person specification

Qualifications

Essential criteria
  • GCSE level C in Mathematics & English (or equivalent)
  • NVQ3 or equivalent experience
Desirable criteria
  • ECDL or equivalent

Length and/or Nature of Experience

Essential criteria
  • Previous experience of working with children and young people
  • Previous experience working in a Customer/Business environment
  • Proven administration skills and experience
  • IT literate, experience in typing/word processing and data entry
Desirable criteria
  • Evidence of safeguarding children experience/or willingness to undertake appropriate training for the role

Professional/Managerial/Specialist Knowledge

Essential criteria
  • Knowledge of administrative and organisational policies, process and procedures
  • Knowledge of RiO, NIVs and SystmOne
  • Knowledge of Web Based Applications
  • Good working knowledge of Microsoft Office packages including outlook, word and excel
Desirable criteria
  • Knowledge in data collections for audits, surveys and performance monitoring inputting and retrieving data as required/willingness to learn

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrina Clapham
Job title
Operational Support Manager
Email address
[email protected]
Telephone number
0300 421 8140
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