Job summary
- Main area
- Supplies
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 360-E-10053-A
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Princess Alexandra Hospital
- Town
- Hamstel Road, Harlow
- Salary
- £25,883 - £26,958 pa inc. HCA
- Salary period
- Yearly
- Closing
- 10/06/2025 23:59
Employer heading
Band 3 - Supply Chain Goods Receiving Officer, Procurement
Band 3
Job overview
We have a fantastic job opening for a Band 3 - Supply Chain Goods Receiving Officer.
This role involves managing the receipt, computerised booking-in system, and delivery of all goods into the hospital site, ensuring accurate records are maintained for all movement of goods in line with the goods receiving procedure.
You will be responsible for the security of all incoming goods up to the point of delivery to the end user.
You will also oversee the health and safety and security of the goods receiving area and related offices.
As part of the role, you may be required to place ad-hoc orders with NHS Supply Chain and ad-hoc requisitions for non-stock materials management lines, in compliance with agreed product rationalisation and standardisations.
The core working hours are 08:00 to 16:00, Monday to Friday, with an unpaid 30-minute lunch break each day.
****** IMPORTANT INFORMATION - PLEASE READ ******
Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
Main duties of the job
- Receive goods into goods receiving area, checking for part delivery, non-delivery and damaged goods.
- Marshal goods for appropriate delivery.
- Follow the materials management monitoring procedures.
- Assist with departmental administrative procedures (filing, postal work etc).
- Progress chasing for routine enquiries and failed collections.
- Respond to and resolve enquiries in an efficient manner.
- Store used toner cartridges and arrange collection.
- Package, despatch and record repairs, stock and non-stock returns.
- Collect returns from departments.
Working for our organisation
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance.
If you have a disability or long-term health condition and should you require support or guidance please contact [email protected]
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
- Plan, prioritise, delegate and monitor, the delivery of goods to wards and departments, wherever possible on the day of receipt. Make short term adjustments to planning in the event of an emergency request.
- Respond to enquiries in an efficient manner, overcoming barriers to understanding through well-rounded interpersonal and communication skills.
- Customer service activities such as progress chasing and task related problem solving.
- Respond to NHS hazard notices appropriately.
- Maintain accurate and tidy records where necessary.
- Use IT systems to update various Trust purchasing systems.
- Maintain and file accurate records of goods received notes.
- Follow Trust SFI’s where applicable to goods receiving and distribution.
- Be fully aware of and follow Trust moving and handling policies and procedures.
- Use IMS, Oracle and/or iProcurement systems for non-stock materials management (according to location) and any new systems as developed.
- Respond immediately to urgent, potentially life-saving, requests for medical supplies.
Person specification
Education and Qualification
Essential criteria
- General standard of education
- NVQ level 2 in appropriate subject or relevant experience
Desirable criteria
- English and Maths GCSE’s or equivalent
- ECDL pass
- To be willing to work towards CILT qualification
Knowledge
Essential criteria
- Ability to use handheld PDA bar code reader
- Ability to use IT systems: IMS, NHS Supply Chain, Oracle, iProcurement
Desirable criteria
- Knowledge of MS Excel, Word
Experience
Essential criteria
- Experience of working in a customer focused environment
- Experience of working in a stores/stock control environment
- Task related problem solving
- Customer relations skills
Desirable criteria
- Experience of working within the NHS and an understanding of current issues
Employer certification / accreditation badges
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download
Further details / informal visits contact
- Name
- Deepu John
- Job title
- Materials Manager
- Email address
- [email protected]
- Telephone number
- 01279 973983
If you have problems applying, contact
- Address
-
Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
- Telephone
- 01442 365234
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