Crynodeb o'r swydd
- Prif leoliad
- Call Handling
- Gradd
- Non NHS Banding
- Contract
- Parhaol
- Oriau
- Llawnamser - 32 awr yr wythnos (Relief/Flexi Rota 32 hours a week.)
- Cyfeirnod y swydd
- 4265-8219067
- Cyflogwr
- HUC
- Math o gyflogwr
- NHS
- Gwefan
- Taunton Call Centre, Ashford Court, Taunton
- Tref
- Taunton
- Cyflog
- £12.71 - £17.51 Dependent on shift times
- Cyfnod cyflog
- Bob awr
- Yn cau
- 16/08/2026 23:59
Teitl cyflogwr
NHS 111 Health Advisor – Taunton
Non NHS Banding
Trosolwg o'r swydd
Make This Summer Count — Be the Voice our Patients Turn To.
Summer is one of the NHS’ busiest times.
More people travelling, more families out and about, more patients needing advice and reassurance.
Every call to NHS 111 begins with one thing: a calm, confident voice.
At HUC, we support 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest, delivering essential NHS 111 and Out of Hours GP services — 24 hours a day, 365 days a year.
No healthcare background? We’ll train you.
Already experienced? Put your skills where they truly matter.
Prif ddyletswyddau'r swydd
Your Role: Make Every Call Count
Be the First Point of Contact
Handle urgent and non-urgent calls, helping patients get the care they need quickly and safely.
Use NHS Pathways with Confidence
Assess symptoms using NHS Pathways and direct patients to the most appropriate healthcare professional or service.
Provide Reassurance When It Matters Most
Use you’re listening and communication skills to offer clear advice and accurate guidance.
Gweithio i'n sefydliad
Why Join HUC This Summer?
Start a Meaningful Career
For many people, this role is the first step into a rewarding healthcare career.
Be Part of Something That Matters
You’ll be the voice patients hear when they need help, reassurance or urgent guidance.
Fully Funded Training
Our comprehensive 6-week full-time training programme gives you the confidence and skills you need to succeed.
Great Benefits
NHS Pension, NHS Discounts, Wellbeing Hub and more.
Supportive Team Culture
Join a workplace where colleagues support each other and succeed together.
Make this summer meaningful.
Be the voice that helps patients get the care they need.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
For a full job description and full person specification, along with more details about our organisation, please see attached documentation,
Manyleb y person
Address
Meini prawf hanfodol
- Lives within 60 minute commute
- Has Customer Service Experience
- Has the right to work in the UK
- Can commit to 6 weeks full time training (9am-5pm Monday- Friday)
Meini prawf dymunol
- Previous Call Handling Experience
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Amy Bishop
- Teitl y swydd
- Non-Clinical Recruitment Advisor
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda HUC yn Gwasanaethau Gweinyddol neu bob sector