Job summary
- Main area
- Outpatients
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 344-0498DCB-A
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Inca Warehouse
- Town
- Ashford
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 26/02/2026 23:59
Employer heading
Health Records Clerk and Relief Van Driver
Band 2
Job overview
An exciting opportunity has arisen within the Health Records team. This role will be based at Inca Warehouse , Trinity Road, Ashford, Kent TN25 4AB
Our team are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.
The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.
This role will include evening and weekend shifts.
PLEASE NOTE - WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE. If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa.
Main duties of the job
This post is a dual role to support the van drivers and administration staff The focus of this role will include keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records. To transport healthcare records in the health records van to and from the Trusts sites.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates for a Skilled Worker Visa for roles that are eligible at the time of application.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person specification
Qualifications
Essential criteria
- Basic numeracy and literacy
Desirable criteria
- Customer services training.
- Has gained or is willing to work towards NVQ2
Other requirements
Essential criteria
- Uphold and models the Trust values
Goveernance
Essential criteria
- Knowledge of the General Data Protection Act 2021 and the Access to Records Act 1990
Personal and Professional attributes
Essential criteria
- Good Inter-personal skills
- Effective communication skills
Skills and Experience
Essential criteria
- Ability to communicate clearly, both written and verbally.
- Ability to multi-task.
- Accuracy – pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience of or awareness of a range of work practices in an office setting dealing with customers
- must be over the age of 25 with a full UK drivers license with no points
- Driving Licensee with at least a Category B minimum
- Good interpersonal skills
- Experience of being part of a team
Desirable criteria
- Use of email including updating of calendar and appointments
- Ability to track information
- Previous NHS experience
- 5 years driving experinece
- Previous van driving experience
Documents to download
Further details / informal visits contact
- Name
- Debbie Pettitt
- Job title
- Outpatient Services Supervisor
- Email address
- [email protected]
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