Job summary
- Main area
- Outpatients
- Grade
- NHS AfC: Band 7
- Contract
- Permanent: Louise Chambers
- Hours
- Full time
- Flexible working
- Job ref
- 344-0057DCB
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kent and Canterbury hospital
- Town
- Canterbury
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 16/11/2025 23:59
Employer heading
Senior Sister Outpatients
NHS AfC: Band 7
Job overview
Outpatients services are delivered across a multiple location including, Queen Elizabeth The Queen Mother Hospital, William Harvey Hospital Ashford, Kent & Canterbury Hospital, Buckland Hospital Dover, Royal Victoria Hospital Folkestone and Estuary View.
The Senior Sister role is the key supporting function to the Senior Matron to enable the optimal care of our outpatients and to the Trust. The delivery of a high, effective and compassionate care is the most important role within the organisation.
Outpatients Services are delivered between 8am and 6pm Monday – Friday, but there may be in the future requirements to support evening and weekend clinics.
We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and vegetable stalls.
Main duties of the job
- Provide an effective role model by demonstrating high standards of professional behaviour in accordance with the NMC code.
- To ensure user of and participate in the ongoing development of the Orbit and other electronic systems
- To work in close liaison with other members of the multi-disciplinary team.
- To participate in quality and audit initiatives within the department.
- Provide professional leadership, advice and guidance to nursing staff and healthcare assistants within the nursing environment and foster collaborative partnerships with other disciplines.
- Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with Senior Matron.
- To ensure that all patients use the outpatient’s department service do so in a timely manner ensuring equality, privacy and dignity needs are met.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
- Provide an effective role model by demonstrating high standards of professional behaviour in accordance with the NMC code.
- To ensure user of and participate in the ongoing development of the Orbit and other electronic systems
- To work in close liaison with other members of the multi-disciplinary team.
- To participate in quality and audit initiatives within the department.
- Provide professional leadership, advice and guidance to nursing staff and healthcare assistants within the nursing environment and foster collaborative partnerships with other disciplines.
- Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with Senior Matron.
- To ensure that all patients use the outpatient’s department service do so in a timely manner ensuring equality, privacy and dignity needs are met.
Person specification
Education / qualifications
Essential criteria
- Educated to masters level or equivalent experience
Desirable criteria
- Evidence of Managerial skills
Experience
Essential criteria
- 3 years’ experience as a Band 6 in a hospital setting
Desirable criteria
- 5 years post registration experience in a variety of acute settings.
Experience
Essential criteria
- Budget Management
Desirable criteria
- Business case production
Governance
Essential criteria
- Clinical governance & Risk management issues
Desirable criteria
- Experience of Service / quality improvement
Employer certification / accreditation badges
.gif "The Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace."){kind=logo}
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Louise Chambers
- Job title
- Head of Service/ General Manager - Outpatients
- Email address
- [email protected]
- Telephone number
- 07955 320997
List jobs with East Kent Hospitals University NHS Foundation Trust in Nursing and Midwifery or all sectors