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Job summary

Main area
Forensic
Grade
NHS AfC: Band 2
Contract
Permanent: Part time 15 hrs per week
Hours
Part time - 15 hours per week (Thursdays and Fridays 09.00-17.00)
Job ref
380-FR0565
Employer
Kent and Medway NHS and Social Care Partnership Trust
Employer type
NHS
Site
Broadview Reception, Archery House, Greenacres Site
Town
Dartford
Salary
£24,169 per annum inc
Salary period
Yearly
Closing
22/05/2025 23:59

Employer heading

Kent and Medway NHS and Social Care Partnership Trust logo

Assistant Administrator

NHS AfC: Band 2

 

The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good

Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

 Speak to us about how we might be able to accommodate a flexible working arrangement.

Working at KMPT (youtube.com)

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Job overview

The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working at Broadview Reception on the Greenacres Site in Dartford. 

The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.

 It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team.  This is a part-time post working on Thursdays and Fridays, but with a flexibility to work other days in the week on adhoc occassions

 

Main duties of the job

The role is varied and will incorporate tasks such as:

  • Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID
  • Perform key checks
  • Scanning and uploading documentation to clinical records
  • Maintaining Microsoft Outlook Calendars
  • General office duties, such as answering the telephone, dealing with queries, signposting, photocopying, laminating, binding
  • Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes
  • Training other team members on Key security and administration tasks. 
  • Using SBS System to place orders
  • Collate stationery orders for the wards
  • Sort post and deliveries
  • Archive filing
  • Booking training and arranging meetings

Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service. 

Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Detailed job description and main responsibilities

This Assistant Administrator role is based within in the forensic administration team, The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team.  We are a friendly and supportive team led by Teresa Utting  who will support with training and career development should the successful candidate wish to progress further with their career within the NHS. 

The ideal candidate will:

  • Be able to demonstrate how they can work in line with our Trust Values: Caring, Curious, Confident, Inclusive 
  • Enjoy working as a team but equally ok working autonomously with minimal supervision.
  • Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).
  • Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.
  • Have strong customer service skills.
  • Have flexibility around shift patterns.
  • Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors.
  • Have excellent organisational skills
  • Have good keyboard skills and good working knowledge of Microsoft Office 
  • Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
  • Have an opportunity for career progression within this role.

Person specification

Qualifications/ Experience

Essential criteria
  • English and Maths above grade 4/C or equivalent
  • Mircosoft Office experience
Desirable criteria
  • NVQ Office administration level 2
  • 1 Year Office / administration experience
  • Experience of Rio

Skills

Essential criteria
  • Abilty to work under pressure with limited supervision
  • good customer service experience
  • excellent communication skills
  • Ability to prioritise and organise work to meet deadlines
  • Working within a team and interacting with colleagues and clients courteously

Employer certification / accreditation badges

Veteran AwareNo smoking policyHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into health

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment

Documents to download

Apply online now

Further details / informal visits contact

Name
Connie Wright
Job title
Business Administration Coordinator
Email address
[email protected]
Telephone number
01322 622067
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