Job summary
- Main area
- Patient Access
- Grade
- Band 4
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time position Monday - Friday. Core hours 8am - 4pm (however hours negotiable and part time considered))
- Job ref
- 359-7746739-T1
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- The OAST Building
- Town
- Maidstone
- Salary
- £27,485 - £30,162 per annum pro rata
- Salary period
- Yearly
- Closing
- 16/02/2026 23:59
Employer heading
RTT Patient Pathway Analyst - Kent & Medway ICS
Band 4
Job overview
The Patient Access Team are looking for a motivated team member to join our existing, extremely busy team.
You will have knowledge of the 18 week RTT pathways, be an excellent communicator, have experience of collating information and have excellent computer skills. The role will involve proactively monitoring and validating patients on a clinical pathway, ensuring that access targets are met and data held against the patient's pathway is accurate and comprehensive.
Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.
Main duties of the job
This will involve managing groups of patients through the ‘non-admitted’ and ‘admitted’ element of their treatment pathway to enable treatment to be delivered within key access standards. You will possess the skills and key competencies to support the needs of the department. You will need to be organised, diligent and have patient care as your primary concern. You should have a good understanding of RTT pathway rules as well as awareness and understanding of national targets.
We will offer the successful candidates the relevant training, however previous experience of working with Allscripts and RTT pathways is desirable. You will be required to have a professional and mature working attitude, and an ability to liaise with patients and staff.
You will be required to work under pressure to meet targets and deadlines. You will also be required to offer support to the band 3 staff.
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Click here to hear what our staff say.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person specification
Qualifications
Essential criteria
- Educated to Secondary Level with 5 GCSE’s at grades A*-C, with 2 of these being GSCE English and Mathematics
- NVQ 3 (or equivalent experience)
- Willingness to undertake additional training
- Computer Literate
Desirable criteria
- Highly developed knowledge of the e-RS system
Experience/ Knowledge
Essential criteria
- Good level of understanding of the Government’s access targets for 18 weeks RTT
- Have experience of putting together a project/business case and contributed to its implementation
- Organisation skills and ability to prioritise work under pressure
- Working to tight deadlines
- Customer care skills and experience
- Experience of data collection, analysis, presentation and report writing
Desirable criteria
- Experience of Allscripts and Quattro
- Previous experience of working in NHS setting
Skills
Essential criteria
- High Level of IT skills, with the ability to use all Microsoft Office applications, in particular Excel, Access and Word.
- Ability to manage and interpret data correctly to inform decision making.
- Ability to work on own initiative and as part of a team.
- Ability to prepare reports for a wide ranging audience.
- Excellent written and verbal communication skills.
Desirable criteria
- Shown willingness to plan and adapt to change.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Emma Prior
- Job title
- Patient Access and ERS Team Leader
- Email address
- [email protected]
- Telephone number
- 01622 939646
- Additional information
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