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Job summary

Main area
Temp staffing admin
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
848-BHC-115-25
Employer
Bromley Healthcare
Employer type
NHS
Site
Orpington College
Town
Orpington
Salary
£29,176 - £30,225 Inclusive of Hcas
Salary period
Yearly
Closing
14/05/2025 23:59

Employer heading

Bromley Healthcare logo

Temporary Staffing Assistant

NHS AfC: Band 3

 

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years.

Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives.

Employees of Bromley Healthcare whose role maybe at risk will receive priority consideration.

Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.

Job overview

Temporary Staffing Assistant (Bank & Agency bookings)

£29,176 - £30,225 Inclusive of Hcas

We are currently recruiting for our busy Bank & Agency booking department to be part of a small friendly, effective team to provide temporary cover for the whole business both clinical & administrative.

The successful candidate will be receiving booking requests from Bromley Healthcare Services to provide short term and planned cover for staff absences by way of contacting both BHC Bank staff & engaging with approved agencies.

This will be to provide comprehensive administrative support to ensure the effective deployment, management and payment of temporary staff (bank and agency).To be the first point of contact for temporary staff, agencies and line managers, guiding all aspects of the temporary staffing process in accordance with policies and procedures and national frameworks.

We are looking for a candidate to be proactive in ensuring shifts are filled with bank workers and reducing agency spend.

Prioritise requests in line with service needs and timing of the requests made and react quickly where needed for urgent situations/requests arise.

Interviews expected to be held week commencing 26th May 2025

Main duties of the job

Please see the attached job description for full details of duties and responsibilities relating to this job role.

Working for our organisation

Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.

Compensation is contingent upon NHS experience and current banding/pay point.

We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme,  access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details relating to this job role

Person specification

Qualifications

Essential criteria
  • Good general education (5 GCSEs or equivalent at C or above) or equivalent experience

Specific Skills

Essential criteria
  • Ability to concentrate for extended periods of time with VDU and desk-based work
  • Excellent customer service, communication and interpersonal skills
  • Ability to manage conflicting priorities and work to tight deadlines and targets
  • Ability to work to a high level of accuracy and attention to detail Knowledge of records management, information governance and data protection

Experience

Essential criteria
  • Experience of working as part of a team
  • Experience of working in an office environment / administrative role
  • Experience of working in a customer service environment
Desirable criteria
  • Experience of working in a temporary staffing function
  • Experience of using Allocate HealthRoster / BankStaff
  • Experience of using the Electronic Staff Record (ESR) system

Information Technology

Essential criteria
  • Microsoft Office
  • Temp staff booking system
Desirable criteria
  • Allocate/Bankstaff

Employer certification / accreditation badges

Apprenticeships logoDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Rob Phillips
Job title
Head of Recruitment
Email address
[email protected]
Telephone number
07789176152
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