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Job summary

Main area
Administration
Grade
Band 2
Contract
12 months (fixed term for 12 months from start date)
Hours
Part time - 20 hours per week (mon-fri between 8-5, occasional weekend/bank holidays may be required)
Job ref
245-ADM2MR-06-25
Employer
Tameside and Glossop Integrated Care NHS Foundation Trust
Employer type
NHS
Site
Tameside Hospital
Town
Ashton under Lyne
Salary
£24,169 pro rata per annum
Salary period
Yearly
Closing
11/06/2025 23:59

Employer heading

Tameside and Glossop Integrated Care NHS Foundation Trust logo

Maternity Reception/Admin Clerk

Band 2

Job overview

Maternity Reception/Admin Clerk - 20 hours

To provide an efficient Maternity Admin and Reception  service maintaining a high level of accuracy and confidentiality at all times.

Maternity Admin and Reception provide high level customer service to both patients and staff via a range of communication methods. 

Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.

Main duties of the job

Support admin in the busy back office, answering phones and booking appointments. 

Maintain current and extensive archive libraries, ensuring case notes are stored and filed accurately and available when required. 

Requirement to support  reception ensuring accurate patient demographics are captured at every visit and assisting patients within the department a required,.

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. 

We have a clear set of values & behaviours which we expect all of our staff to demonstrate: 

  • Compassion
  • Accountability
  • Respect
  • Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. 

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. 

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more. 

Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. 

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. 

Person specification

Qualifications

Essential criteria
  • Good general education
Desirable criteria
  • ECDL

Experience

Essential criteria
  • Computer literate
Desirable criteria
  • NHS Background
  • Lorenzo Patient Administration System
  • High Level Customer Service experience
  • Previous admin experience in fast paced environment

Skills

Essential criteria
  • Accuracy & attention to detail
  • Understanding of confidentiality
  • Ability to work as a team
  • Excellent customer service skills- verbally, written, face to face
  • Working knowledge of Microsoft packages such as Excel, Word, SharePoint
Desirable criteria
  • • Experience of working in a demanding environment delivering high volumes of work within agreed timescales

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveImproving working livesCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerFoster FriendlyStep into healthNorth West BAMEArmed Forces CovenantAccredited Menopause Friendly EmployerNational Preceptorship for Nursing Quality Mark 2024Pastoral Care Quality Award

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Donna Jones
Job title
Deputy Health Records Manager
Email address
[email protected]
Telephone number
0161 922 4021
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