Job summary
- Main area
- FICC Divisional Management
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 382-FICC37-25
- Employer
- Blackpool Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Blackpool Victoria Hospital
- Town
- Blackpool
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 05/11/2025 23:59
Employer heading
Medical Secretary
NHS AfC: Band 4
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job overview
An exiting opportunity has arisen for a Medical Secretary to join the Child Health & Development Directorate within the FICC division. We are looking to recruit to 1 WTE post at full time hours (37.5 hpw)
The post holder will be required to provide a comprehensive secretarial and administration service to consultants within the Families and Integrate Community Care Division.
The role will involve acting as a Medical Secretary to the consultants, you will be accountable for the day- to-day management of your own and Consultants clinical and non-clinical workload. An essential part of the role is the ability to manage and prioritise own workload without direct supervision including diary management, dealing with telephone calls and enquiries, typing minutes of meetings and random quality checking of typist work.
Other duties may include word processing, keyboard skills, audio-typing, use of G2 voice recognition system, data processing, information technology, communication and organisational skills. Holiday cover for other Personal Assistants will also be a requirement of the post.
Main duties of the job
Process some reports and correspondence using the G2 voice recognition system and Nexus. Type occasional reports and other clinical / non-clinical correspondence from transcription/audio tape, using word processing packages. This would include multidisciplinary reports, developmental reports, referral letters, clinic letters etc.
Compose, as required, urgent letters requiring tact, sympathy and understanding, on behalf of the Consultant or medical staff.
Following authorisation by the clinician, ensure that clinic and discharge correspondence to GPs, other Consultants and other health colleagues are dispatched promptly and efficiently.
Following authorisation by the clinician, ensure correspondence to patients is dispatched promptly and efficiently.
Quality check random outgoing correspondence undertaken by typists, ensuring any instructions in the correspondence were carried out. These may include arranging outpatient clinic appointments, further investigations or other medical procedures. Dispatch the relevant investigation request/ referral forms to the appropriate departments once completed by the Consultant or a member of the medical staff.
Working for our organisation
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Detailed job description and main responsibilities
Please see full Job Description for full details of the role requirements.
Please see full Person specification for full details of the role requirements.
Person specification
Education and Qualification
Essential criteria
- 5 GCSE’s grade C or above
- Typing qualification RSA 3 or higher or equivalent experience
- Audio-typing qualification RSA 2
- NVQ 3 Business Administration or Team Leadership or Customer Care or equivalent experience
Experience, Knowledge & Skills
Essential criteria
- Advanced knowledge of Microsoft Office Programme and Keyboard Skills/Audio typing
- Effective interpersonal, organisational and communication skills
- Ability to manage own workload and to supervise the workload of others and ability to delegate tasks
- Reliability and flexibility, able to contribute to changing demands of the service.
Desirable criteria
- Knowledge of Hospital Information System (HISS) / ORMIS / MAXIMS
- Previous experience working within a hospital setting
- Previous experience of working within the NHS
- Knowledge and understanding of specialist medical terminology
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Raymond Gill
- Job title
- Assistant Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01253 958741
- Additional information
For all formal and informal enquires please contact Raymond Gill, Assistant Directorate Manager on 01253 958741 or via email at [email protected]
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