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Job summary

Main area
Gastroenterology
Grade
NHS AfC: Band 2
Contract
Fixed term: 12 months (5x new posts)
Hours
Full time - 37.5 hours per week (Core Hours, Monday - Friday, Between 08:00 - 17:00)
Job ref
382-SWC120-26
Employer
Blackpool Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Blackpool Teaching Hospitals
Town
Blackpool
Salary
£25,272 per annum (pro rata for part time)
Salary period
Yearly
Closing
13/10/2026 23:59

Employer heading

Blackpool Teaching Hospitals NHS Foundation Trust logo

Audio Typist/Admin Support

NHS AfC: Band 2

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance.  Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored. 

 


Job overview

An opportunity has arisen for an experienced and proficient medical audio typist to support our busy and dynamic teams within the  division of Surgical, Anaesthetics, Critical Care and Theatres.

You will support the Medical Secretaries to help provide a high quality service to our patients.

Please be aware that this post may close early due to popularity.  There is no sponsorship for this post.

You will have a good working knowledge of Microsoft Office packages,  medical terminology and audio typing skills. You will possess good communication skills, be able to organise and prioritise your workload and must be able to work using your own initiative.

You will have a flexible and professional approach with a commitment to personal and professional development and team working.

PLEASE NOTE: If a high number of applications are received the post may close earlier than advertised.

Main duties of the job

Main duties may include filing results, retrieving/distributing case note files from all areas of the Trust, tracing hospital records using the hospital information system, typing  correspondence using Microsoft Word in addition to providing audio typing duties to support all medical secretaries within a department who support the Consultants’ workload when needed, collecting post and any other duties specified by the admin manager and team leader.

The post holder will work under the direction of senior staff to deliver administrative support within a department, ensuring key performance indicators (KPIs) are met. Working within, and adhering to, the Trust standards of practice, and Trust policies and procedures.

Communicating effectively and working collaboratively with clinical colleagues and external agencies to ensure the delivery of a professional and coordinated service.

Other duties will be incorporated and subject to the ever-changing needs of providing a specialised patient service.

Training on the hospital systems used will be provided.

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Working for our organisation

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Detailed job description and main responsibilities

1. Leadership and Professional Responsibilities

1.1 Maintain professionalism in accordance with Code of Professional Conduct and relevant standards of practice.

1.2 Participate in appraisal.

 

2. Quality Standards / Corporate Governance

2.1 Report any incidents using the safeguard IT system.

2.2 Have knowledge of risk assessments within the workplace and inform senior staff of any identified risks to children and young people, staff or others.

2.3 Complete all statutory and mandatory training as stipulated by the organisation.

 

3. Organisational Responsibilities

3.1 Use electronic systems where available.

3.2 Work with senior staff to ensure Trust wide and Divisional objectives are met.

 

4. Clinical Responsibilities

4.1 To retrieve & deliver patients’ case notes from the hospital’s filing departments, or other parts of the hospital when required in order to support the team demands.

4.2 Use electronic systems to record information, type letters, book appointments etc.

4.3 Order stationery for the team and distribute as required.

4.4 To provide audio typing duties to support the medical secretaries in a timely manner in order to meet the required timescales set by the management team.

4.5 Develop a working knowledge of digital dictation systems or any future systems used within the Trust.

4.6 Work with the secretaries to identify any urgent work that will be required to be typed and complete this in a timely fashion.

4.7 You will be responsible for your actions and omissions in terms of health and safety and agree to attend all mandatory training and adhere to the guidelines at all times.

4.8 Contribute to audits, patient feedback and activity data as requested by senior staff.

 

5. Other Duties

5.1 Liaise with Consultants and secretaries as required.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

Person specification

Qualifications

Essential criteria
  • 3 GCSE’s including English or equivalent
  • ECDL or IT qualification
Desirable criteria
  • Health Service Background
  • Business Administration Level 2 or equivalent

Experience and Skills

Essential criteria
  • Advanced word processing skills/qualifications
  • Previous experience working in an office environment
  • Experience working under pressure and to tight deadlines
Desirable criteria
  • Advanced audio typing skills
  • Knowledge of Medical Terminology

Attitude

Essential criteria
  • Ability to work under pressure
  • Willingness to be flexible to meet departmental needs
  • Self-motivated
  • Able to use own initiative.
  • Efficient & Enthusiastic

Employer certification / accreditation badges

Veteran AwareNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Emily Connor
Job title
DSM
Email address
[email protected]
Telephone number
01253 956043
Additional information

 

 

 

 

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