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Job summary

Main area
Bank Catering Assistant
Grade
Atlas Level 2
Contract
Permanent: Bank
Hours
Flexible working - 0 hours per week (As and when required, to cover sickness and leave)
Job ref
382-ATL08-26
Employer
Blackpool Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Clifton Hospital
Town
Lytham St Annes
Salary
£24,465 - £25,797 pro rota, per annum
Salary period
Yearly
Closing
09/04/2026 23:59

Employer heading

Blackpool Teaching Hospitals NHS Foundation Trust logo

Bank Catering Assistant

Atlas Level 2

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance.  Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored. 

 


Job overview

Please note that this role is advertised on behalf of Atlas BFW Management Ltd (Atlas), a wholly-owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust and as such, successful applicant(s) will be on Atlas Terms and Conditions. For further information about Atlas, please visit: www.bfwml.co.uk

The post holder will be required to assist with all associated duties connected with the delivery of staff and patient meal services within food service areas including wards, dining rooms and satellite 
venues. 

Please be aware that with this role you may require a Disclosure and Barring Service (DBS), further information will be provide if you are successful for interview.

Main duties of the job

The post-holder will be required to adhere to departmental standards and food safety regulations.

The candidate will act at all times in a manner that upholds the Atlas values, working as part of a team to ensure efficiency and excellent customer care.

Working for our organisation

As experts in healthcare facilities and property management, we deliver fully-managed healthcare facilities services and property management solutions to clients throughout Blackpool, Fylde, Wyre and North Lancashire.

 

Our teams ensure our clients’ properties and amenities provide the best environment for their customers, patients, staff and visitors.

As a wholly owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust, we support the Trust’s frontline clinical services and assist with the delivery of patient care, through our service provision.

Our profits are used to help grow our business, whilst providing additional employment, training and development opportunities for local people.

 

Visit: bfwml.co.uk for further information.

 

Any profits that we make are used to help grow our business, provide additional employment, training and development for our staff, whilst helping to support the Trust’s frontline clinical services, and the delivery of safe patient care.

Our healthcare facilities services and property management solutions encompass: Capital Developments, Estates Management, Facilities Management, Medical Engineering and Property Services.

Our teams ensure our clients properties and amenities provide the best environment for their customers, patients, staff, and visitors.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for further information.

Adaptability/Flexibility

Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.

Customer Focus

Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal and external customers.

Initiative

Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.

Interpersonal Skills

Has good listening skills, builds strong relationships, is flexible/open-minded, communicates effectively, solicits performance feedback and handles constructive criticism.

Teamwork

Meets all team deadlines and responsibilities, listens to others and values opinions, helps the leader to meet goals, welcomes newcomers and promotes a positive and collaborative team atmosphere.

Self-Development

Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.

Developing Others

Identifying and providing opportunities to improve the capability of others by highlighting the development needs of people; constructs and executes development plans and looks for opportunities in allocating tasks to develop people.

Conducts frequent review and feedback sessions to develop direct reports; is a people builder and consciously acts as a role model for others.

Gaining Commitment

Encouraging others to be emotionally and / or intellectually committed to a course of action; communicating and providing leadership: by informing others of how their work connects to the big picture and inspiring and motivating individuals and teams:

Communicates an inspiring vision or sense of purpose. Expresses positive expectations of others and gives encouragement.

 

Person specification

Education & Qualifications

Essential criteria
  • Good numeracy and literacy skills
Desirable criteria
  • Level 2 Food Safety Certificate

Experience

Essential criteria
  • Previous experience of working in a kitchen/catering environment.
  • Demonstrable experience of delivering excellent customer service.

Skills

Essential criteria
  • Good communication skills, including a good command of the English Language to allow effective communication with colleagues and service users.
  • Ability to work within a team and supervise a team.
  • Ability to work calmly under pressure.
  • Excellent customer care skills.
  • Able to deal calmly and confidently with a diverse range of customers.
  • Good time management and ability to prioritise effectively.
  • Able to delegate effectively.
  • Able to work unsupervised

Personal Qualities

Essential criteria
  • High standards of honesty and integrity.
  • Hard working and reliable, with a strong work ethic.
  • Flexible/adaptable and calm under pressure.
  • Open and receptive to new information, lots of common sense.
  • Outgoing personality, able to build rapport with others quickly.

Availability

Essential criteria
  • Ability to participate fully in rota system.
Desirable criteria
  • Flexibility in work pattern and ability to work at short notice to cover staff absence.

Employer certification / accreditation badges

Veteran AwareNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverDisability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lesley Fegan
Job title
Catering Supervisor
Email address
[email protected]
Telephone number
01253 956255
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