Crynodeb o'r swydd
Teitl cyflogwr
Catering Assistant
Atlas Level 2
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Trosolwg o'r swydd
Please note that this role is advertised on behalf of Atlas BFW Management Ltd (Atlas), a wholly-owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust and as such, successful applicant(s) will be on Atlas Terms and Conditions. For further information about Atlas, please visit: www.bfwml.co.uk
The post holder will be required to assist with all associated duties connected with the delivery of staff and patient meal services within food service areas including wards, dining rooms and satellite
venues.
Please be aware that with this role you may require a Disclosure and Barring Service (DBS), further information will be provide if you are successful for interview
Prif ddyletswyddau'r swydd
The post-holder will be required to adhere to departmental standards and food safety regulations.
The candidate will act at all times in a manner that upholds the Atlas values, working as part of a team to ensure efficiency and excellent customer care.
Gweithio i'n sefydliad
BFW Management Ltd, trading as Atlas, is a wholly owned subsidiary company of Blackpool Teaching Hospitals NHS Foundation Trust.
We are experts in property and facilities management and deliver fully managed services to customers throughout the North West of England. We pride ourselves in making your properties and facilities provide the best possible environment for you and your customers.
We operate an Alternative Delivery Model (ADM), which commenced in March 2017, providing a fully managed property and facilities management services to Blackpool Teaching Hospitals NHS Foundation Trust and customer throughout the North West of England.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached Job Description and Person Specification for further information.
Adaptability/Flexibility
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.
Customer Focus
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal and external customers.
Initiative
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Interpersonal Skills
Has good listening skills, builds strong relationships, is flexible/open-minded, communicates effectively, solicits performance feedback and handles constructive criticism.
Teamwork
Meets all team deadlines and responsibilities, listens to others and values opinions, helps the leader to meet goals, welcomes newcomers and promotes a positive and collaborative team atmosphere.
Self-Development
Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
Developing Others
Identifying and providing opportunities to improve the capability of others by highlighting the development needs of people; constructs and executes development plans and looks for opportunities in allocating tasks to develop people.
Conducts frequent review and feedback sessions to develop direct reports; is a people builder and consciously acts as a role model for others.
Gaining Commitment
Encouraging others to be emotionally and / or intellectually committed to a course of action; communicating and providing leadership: by informing others of how their work connects to the big picture and inspiring and motivating individuals and teams:
Communicates an inspiring vision or sense of purpose. Expresses positive expectations of others and gives encouragement.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Good general education to GCSE level (or equivalent) including English and Maths
Meini prawf dymunol
- Level 2 Food Safety Certificate
Experience
Meini prawf hanfodol
- Previous experience of working in a kitchen/catering environment.
- Demonstrable experience of delivering excellent customer service.
Skills
Meini prawf hanfodol
- Good communication skills, including a good command of the English Language to allow effective communication with colleagues and service users.
- Ability to work within a team and supervise a team.
- Ability to work calmly under pressure.
- Excellent customer care skills.
- Able to deal calmly and confidently with a diverse range of customers.
- Good time management and ability to prioritise effectively.
- Able to delegate effectively.
- Able to work unsupervised
Personal Qualities
Meini prawf hanfodol
- High standards of honesty and integrity.
- Hard working and reliable, with a strong work ethic.
- Flexible/adaptable and calm under pressure.
- Open and receptive to new information, lots of common sense.
- Outgoing personality, able to build rapport with others quickly.
Meini prawf dymunol
- Flexibility in work pattern and ability to work at short notice
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Lesley Fegan
- Teitl y swydd
- Catering Supervisor
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01253 956255
Rhestr swyddi gyda Blackpool Teaching Hospitals NHS Foundation Trust yn Gwasanaethau cymorth neu bob sector