Booking In Administrator
We Listen, We Care, We Act, We Improve
We listen: we engage with everyone we work with, we are united, we are always positive
We care: everyone is valued, respected and developed, knowledge and skills are nurtured, success is celebrated
We act: clear goals and right resources, freedom coupled with accountabilty, emphasis on simplicity
We improve: we are creative, resourceful and innovative, integrated and collaboration is the way forward, we're always striving to do better
....Fit for now, fit for the future.
REMEMBER - Please ensure you read all information prior to applying for any job roles. Note any applications via agency will not be accepted.
Respond to service users in the vaccination service:
The System Covid Vaccination Delivery Team provide a centralised service to administer high volumes of vaccinations across Lincolnshire during a booster campaign.
We would like to add to our bank of Booking-In Administrators to join during these seasonal campaigns.
You will act as our “Front of House” welcoming and processing patients through the booking in process in a confidential, friendly, and effective manner. The booking process involved a basic patient assessment with you following a script of questions on a computerised point of care system.
You will provide administrative duties in a timely and efficient manner on site in the North, at the Weigh Rooms on Carholme Road in Lincoln, and South of the County (tbc) and at mobile outreach in community hubs, venues and pop-ups enabling us to deliver the covid vaccine more locally to our rural population. Therefore, you will be expected to travel to parts of the county not supported by public transport.
Main duties of the job
You will have a good standard of general education including Maths and English GCSE/O’Level grade C or above, a Vocational Level 2 in Business and Administration qualification or equivalent experience and excellent IT skills – Microsoft Office (Excel, Word, Outlook.).
If you can respond to problems and identify solutions along with being able to make sound judgements when prioritising tasks, we’d love to hear from you.
Good organisational skills with the ability able to manage busy workload, prioritise work and have a good attention to detail are essential.
As an adaptable bank member of the Team you will be able to select shifts as you wish to flex around your home life, responsibilities and commitments.
Working for our organisation
Lincolnshire vaccination service has, for the last 2 years, been recognised as one of the delivery leaders in Covid-19 vaccination delivery through its mass vaccination centres, PCNs, hospital hubs and community pharmacies. As the service now moves away from delivery through mass centres, the service and staffing models have been redesigned to a more specific service need, aligned to JCVI guidance. The vaccination service remains a very busy service during times of booster delivery. We are a small team made up of staff members of differing backgrounds and skills. Our vaccination clinics are provided within the vaccination centre bases, through outreach/roving models across venues in Lincolnshire and we support the PCNs with delivery in care-homes and to housebound patients.
Detailed job description and main responsibilities
- Excellent IT skills – Microsoft Office (Excel, Word, Outlook.)
- Organisational skills
- Ability to establish and maintain working relationships
- Ability to make sound judgements when prioritising tasks and knowing when to refer
- Awareness of confidentiality
- Knowledge of data protection legislation
- Knowledge of q-flow, simply book and pinnacle
- Experience of working in a busy administrative environment
- Previous experience of working in a customer focused environment
- Previous experience of working towards targets/deadlines
- Ability to work in a team and also on own initiative
- Previous experience of working in the NHS
- NVQ 2 in business administration or equivalent experience
- Good standard of general education including Maths and English GCSE/O’Level grade C or above
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Lucy Byers
- Job title
- Senior Administrator - Linconshire South Vaccination team
- Email address
- Telephone number
- Additional information
List jobs with Lincolnshire Community Health Services NHS Trust in Administrative Services or all sectors