Job overview

PART TIME RECEPTIONIST/CLERICAL OFFICER 16hrs per week Mondays & Tuesdays 8.30 - 5pm.

Based at Shirley Clinic, 135 Shirley Road, Croydon.

We are looking for a reliable, confident, friendly part time receptionist/clerical officer to cover reception and switchboard services working at Shirley Clinic.  The opening hours for all community bases are 8.30am to 5.00pm Monday to Friday. 

We require a part time Receptionist/Clerical Officer for 16 hours per week as follows:
 Shirley Clinic  – All day Mondays  & Tuesdays - 8.30 – 5pm.

 The post holder will be required to contribute to the smooth running of the base by providing clerical support to the Service Administrator and clinical services within the building. 

The post is part of a broader clerical team; therefore, the successful candidate will be required to work at other Croydon clinics to cover staff absences. Flexibility and a helpful can do attitude are therefore essential. 

Main duties of the job

The reception/clerical team is the first point of contact for patients and members of the public, contractors and staff. Applicants must be able to demonstrate a high standard of customer care combined with the ability to work calmly in a sometimes stressful and busy environment. Experience in dealing with members of the public is required.

It is essential that applicants have good written and verbal communication skills as well as excellent organisation and time management skills. The ability to prioritise work and respond to enquiries in a professional manner is vital. Applicants should be able to work unsupervised, using their own initiative. 

Applicants must be computer literate and a working knowledge of Emis and Cerner databases will be an advantage, however training can be provided if necessary. 

This is an ideal opportunity for you if you are a motivated team player who wants to contribute towards providing an essential part of patient care. 

Please see job description for further information.

If you have any queries, please contact Dawn Vieyra on 020 8 714 2800.

Please Note:  This post will close once we have received sufficient applications,

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.