Detailed job description and main responsibilities

As an NHS Band 2 Housekeeper, you will be responsible for maintaining a clean, safe, and welcoming environment within the Accident and Emergency ( A&E) department. Your role is essential in supporting the overall patient experience and ensuring that healthcare facilities meet high standards of hygiene and comfort.

Main Responsibilities:

Cleaning and Hygiene:

Perform routine cleaning tasks 
Ensure that all areas, including patient rooms, corridors, and public spaces, are kept clean and tidy.
Address spills and other cleaning emergencies promptly to maintain a safe environment
Catering Services:

Assist with the serving of meals, snacks, and beverages to patients.
Clear away meal trays and ensure that food safety standards are adhered to at all times  .
Patient Interaction:

Provide a friendly and supportive presence for patients, helping with non-clinical needs and ensuring their comfort.
Communicate effectively with patients and their families, offering reassurance and assistance as needed
Administrative Tasks:

Order and manage non-clinical supplies, ensuring that stock levels are maintained.
Report any faults or issues with equipment and facilities to the appropriate department.
Perform clerical duties such as filing, data entry, and maintaining records.
Team Collaboration:

Work closely with domestic services, catering, and nursing staff to ensure a coordinated approach to patient care.
Participate in team meetings and contribute to the continuous improvement of housekeeping services within the department.
Health and Safety:

Follow all health and safety guidelines to ensure a safe working environment.
Use cleaning products and equipment safely and in accordance with training and guidelines .
Skills and Qualifications:

Essential:

Good standard of literacy and numeracy.
Ability to work as part of a team.
Friendly, caring attitude and good communication skills.
Desirable:

Experience in a similar role, such as in healthcare or hotel services.
Relevant qualifications like an NVQ in hotel services or healthcare.
Working Conditions:

Hours: Typically 37.5 hours per week, with potential shifts including early starts, evenings, and weekends.

This role is vital in maintaining the high standards of care and cleanliness that the NHS is known for. If you enjoy working in a team, have a keen eye for detail, and are passionate about helping others, this could be the perfect job for you!