Job summary
- Main area
- Administrator
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday- (4days 9.00am-5pm) and (1 day working 10.30am- 6.30pm).)
- Job ref
- 290-SCCS-1963
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Charing Cross Hospital
- Town
- Fulham and Hammersmith
- Salary
- £30,039 - £31,088 pa inclusive
- Salary period
- Yearly
- Closing
- 27/07/2025 23:59
Employer heading
Chemotherapy Reception/Scheduler
Band 3
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Are you great with people, very organised, and passionate about patient care? Our Oncology Service is looking for a motivated friendly and confident individual with experience of working within a very busy and fast-paced patient facing environment to come and join our team.
Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world class healthcare for our patients, through excellence in research, education and training.
We are currently looking to recruit an enthusiastic administrator to join our Oncology team to provide full administrative support.
This is a great opportunity for an excellent administrator to develop and learn within a complex, fast-paced environment. Imperial healthcare Trust is committed to developing its’ staff and is able to provide the right candidate with excellent educational opportunities and professional development.
This post is offered on a full time hours of 37.5 working Monday to Friday- (4 days 9am- 5.00pm) and (1 day working 10.30am- 6.30pm).
Main duties of the job
- Greeting patients at reception ensuring patients arrival and departure is captured on Cerner
- Dealing with patients enquires and concerns and resolving issues
- Answering unit phone calls and directing to the most apprioprate clinican
- Scheduling patients appointments
- Scheduling procedures per clinical request
- Supporting clinical team members
- Data entry
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Skills/Knowledge/ Abilitie
Essential criteria
- Team player
- Excellent interpersonal skill
Desirable criteria
- Service sector work (preferably hospital).
Experience
Essential criteria
- Competent use of IT systems – MS Excel & MS Word
- Administrative experience
- Reception experience
Desirable criteria
- Data entry
Education/ Qualifications
Essential criteria
- GCSE grades
- A-levels or equivalent knowledge or experience
Desirable criteria
- Medical Terminology
- Service sector work (preferably hospital)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Bernadette Baptiste
- Job title
- Service manager
- Email address
- [email protected]
- Telephone number
- 07748704996
- Additional information
Helina Kibreab service support manager - 07990404305
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