Job summary
- Main area
- Department of Medicine for Older People (DMOP)
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday, 08:00 - 16.00)
- Job ref
- 337-NP-8987MM
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Northwick Park Hospital
- Town
- Harrow
- Salary
- £29,179 per annum Inclusive of High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 05/09/2025 23:59
Employer heading
Ward Clerk - DMOP
Band 2
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
Responsible for all administrative functions relating to the ward. Participate in the reception of patients and relatives in the clinical area and act courteously to all visitors. Works within set routines, policies and procedures/can use own initiative with patient enquiries.
Main duties of the job
The duties of the Ward Clerk, will include:
· Work collaboratively and co-operatively with their ward clerk colleagues to provide full administrative, reception and clerical support to the wards.
· Input and retrieve information from Cerner PR/Mediviewer
· Maintain data quality of all activity in the ward
· Manage patient case notes where required
· Work collaboratively and co-operatively with others to meet the needs of patients and families
· Provide cover for other ward clerks in the department during periods of absence
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education & Qualification
Essential criteria
- 1. Good basic numeric and literacy skills
- 2. GCSE grade A-C English and Maths or equivalent •
Desirable criteria
- NVQ level 2 in office admin /NVQ customer care
Knowledge and experience
Essential criteria
- Computer literate, good basic IT skills
- Effective verbal, written and electronic communication •
Desirable criteria
- Knowledge of patient administration systems
Skills, abilities and attributes
Essential criteria
- Good oral and written communication skills
- Able to prioritise workload and work with minimal supervision
Desirable criteria
- Good interpersonal skills •
- Able to work as part of a team and independently.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Connor Doyle
- Job title
- Service Manager, Department of Medicine
- Email address
- [email protected]
- Telephone number
- 07811 710 185
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