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Job summary

Main area
Dermatology
Grade
NHS AfC: Band 3
Contract
Permanent: N/A
Hours
Full time - 37.5 hours per week (N/A)
Job ref
337-NP-8770MM
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Northwick Park Hospital
Town
Harrow
Salary
£29,176 - £30,225 Per Annum Inclusive of High Cost Area Supplement
Salary period
Yearly
Closing
29/05/2025 23:59

Employer heading

London North West University Healthcare NHS Trust logo

Administrative Assistant

NHS AfC: Band 3

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

We are recruiting an Administrative Assistant who shares our vision and can be guided by our Trusts core values, Honesty, Equality, Accountability, Respect and Teamwork.

The post holder will be responsible for ensuring the effective day to day administration and co-ordination of clerical procedures concerning outpatients and appointment management in line with National Policy and locally agreed guidelines. Specifically, the post holder will ensure that trust targets (RTT) are adhered to and all systems are kept up to date.

Applicants will need to demonstrate excellent organisational and communication skills, as well as word processing and IT skills. The successful applicant will be expected to effectively prioritise work and meet challenging deadlines.

Main duties of the job

The Dermatology Service at Northwick Park Hospital are looking for a full-time Administrative Assistant to work Monday to Friday.

This is a varied and interesting role with great learning opportunities. You will be responsible for the flow of patients through the department and will also be working very closely with the Dermatology Lead Clinicians, CNS Team and support services. i.e. radiology, pathology, out-patients, using email, telephone, face to face and in writing as required. An excellent starting point for anyone interested in joining the NHS learning the basics and advancing within the trust, pathway co-ordinator skills carry over to a lot of more advanced roles if your goal is to progress.

You must possess excellent communication skills, working with deadlines and accurate keyboard skills are essential qualities that we are looking for.

Please note that this vacancy will close as soon as a sufficient number of applications are received.

If you are interested in this post we advise that you apply for the post as soon as possible.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Essential

Essential criteria
  • *Educated to A-level/NVQ level 3, *5 GCSEs, graded at C or above, or equivalent
  • Proficient in Microsoft Word, Excel and good time management skills and be able to manage own workload.
Desirable criteria
  • *Experience of monitoring waiting times data, Medical terminology
  • Customer Service Experience and Experience of pathway coordinating

HEART Vaules

Desirable criteria
  • • Demonstrate commitment to Trust HEART values – Honesty, Equality, Accountability, Respect, and Teamwork.

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dan Wangi
Job title
Team Leader - Dermatology
Email address
[email protected]
Telephone number
+447380564933
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