Job summary
- Main area
- Health care
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 337-NP-8810AC
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Surgical Wards, London North West University Healthcare
- Town
- Harrow
- Salary
- £28,720 pa Inclusive of High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 05/06/2025 23:59
Employer heading

Healthcare Support Worker - Surgery
Band 2
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
To provide care to a specific patient or group of patients without constant direct supervision from a qualified nurse
To report patient condition to a qualified nurse
Main duties of the job
Provide reassurance and support to patients and carers/family
Provide information to enable the effectiveness of care to be evaluated and records maintained
Report any concerns regarding patient care
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
Support patients and relatives in distress and recognize when advise should be sought from a health care professional
Ability to work as part of a team
For full duties and responsibilities please see attached Job Description and Person Specification
Person specification
Education and Qualifications
Essential criteria
- GCSE Level or equivalent in English and maths
Desirable criteria
- NVQ Level 2
Knowledge and Experience
Essential criteria
- Previous Caring Role
Desirable criteria
- Experience in managing vital signs - Temperature, Blood Pressure, Pulse
Skills, Abilities and Attributes
Essential criteria
- Good interpersonal Skills and communication skills
- Good Customer Care Skills
- Computer Skills
- Ability to work within a team
- Good Time keeping
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Suyen Ang
- Job title
- Matron
- Email address
- [email protected]
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