Job summary
- Main area
- Integrated Discharge
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Flexibility across site)
- Job ref
- 337-NP-8964MS
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Northwick Park Hospital
- Town
- Harrow
- Salary
- £61,631 - £68,623 per annum inclusive HCAS
- Salary period
- Yearly
- Closing
- 20/08/2025 23:59
- Interview date
- 02/09/2025
Employer heading
Deputy Head of Integrated Discharge
NHS AfC: Band 8a
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
This is an exciting opportunity for a motivated and innovative operational lead to join our Integrated Discharge Team.
Are you passionate about ensuring patients are discharged in a timely way, focusing on flow and improvement of patient journey and pathways, if so - this is the ideal role for you.
We are an Integrated Discharge Team looking for a Lead to enable us to continue working to a Discharge to Assess model ensuring that patients who no longer meet the Criteria to Reside can be safely transferred to the community.
You will be working in a team that is integrated across the acute and a community, with partnerships across Brent, Harrow and Ealing, where the service is motivated to ensure that patients should be returning home as soon as they are able. Ethos of the team is 'Why not home, why not today'
Main duties of the job
Deputy head of Integrated Discharge Team, managing a team of service managers, Discharge Coordinators alongside community case managers and the adult social care team working jointly to ensure that patients are discharged in a timely and safe way.
Operational support to the Integrated Discharge Team to deliver patient flow in a timely way, including managing complex discharge plans and family expectations to avoid an extended stay in hospital.
Identification of improvements following data analysis and critical knowledge around discharge barriers.
Lead on the development and embedding of shared care planning and trusted assessments through joined up working and closer integration of services across acute, community, social care, mental health services, and third sector provision of an integrated and co-ordinated efficient and clinically cost effective care wrapped around a patient’s needs to improve wellbeing and health outcomes.
To provide strategic oversight of the discharge to assess process ensuring that there are no delays to discharge and that a “home first” approach is adopted. Including, supporting wards with education and training around the discharge once they no longer meet Criteria to Reside.
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education & Qualifications
Essential criteria
- Educated to master level or equivalent experience
- Evidence of ongoing professional development
- Evidence of management development
Desirable criteria
- Registration/ qualification in Nursing/other Health profession.
Knowledge & Experience
Essential criteria
- Evidence of effective design and management of patient flows and pathways
- Experience of managing and motivating teams
- Experience of effective performance and budgetary management
- Strong leadership skills · Expert knowledge within the specialist field gained through post graduate training and practical experience and recognised by colleagues / peers, and others involved in patient care.
- Understanding of D2A/discharge pathways and future plan.
- Experience of leading and implementing service improvement including complex change management programmes
Desirable criteria
- Evidence of successful management of clinical services in the acute sector
- Knowledge of NWL patient flow agenda
- In-depth practical knowledge of Understanding of NHSE hospital support guidance
Skills
Essential criteria
- Highly developed clinical/operational skills in complex discharge planning
- Ability and confidence to communicate effectively with Requirement Essential Desirable and influence staff at a senior level
- Ability to undertake audits and analyse complex information related to patient flow
- Ability to deal with conflict and stressful situations and to problem-solve and take decisions
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Natasha Harmsworth-Blyth
- Job title
- Head of Discharge Operations
- Email address
- [email protected]
- Telephone number
- 07816506345
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