Job overview

·        To ensure the smooth operation of the assigned Division of Surgery and St. Marks Hospital Management Team working commitments by providing a highly effective liaison service within the division, other Trust departments and with a wide range of external bodies and individuals.

·        To be responsible for the smooth running of the Division of Surgery and St. Marks Hospital administrative service, handling general office management and facilities issues and for the development and maintenance of efficient and effective systems and processes.

·        To provide a high quality comprehensive administrative and secretarial service to the Division of Surgery and St. Marks Hospital Management Team by taking minutes of meetings and scheduling meetings.

·        To assist the Division of Surgery and St. Marks Hospital Management Team in the provision of a high quality and professional service.

·        Preparing Division of Surgery and St. Marks Hospital data & activity reports as required

·        Analysing and preparing data in a presented format with a breach report whenever required.

Main duties of the job

Please check job description for full overview of main duties of the job.

Meetings and Correspondence
• Manage diaries, calls, meetings, events and travel, prioritising and planning activities.
• Liaise with internal and external stakeholders, manage correspondence, and draft documents, reports and presentations.
• Take minutes, track actions, handle enquiries, maintain records, and support complaints handling.

Office & Project Management
• Ensure efficient office systems and processes.
• Lead and support projects, manage resources, records, budgets, and ordering.
• Support recruitment, training, appraisals, and staff records, including leave, sickness and compliance.

Communications
• Act as first point of contact and coordinate communication activity.
• Maintain contact databases and promote the Trust positively.

Resource Investigation
• Conduct research, review information sources, and support document retrieval.

Other
• Undertake ad hoc duties, support process improvements, and maintain confidentiality.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.