Job summary
- Main area
- Specialist Medicine
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (5 days a week)
- Job ref
- 337-NP-8804MM
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Wakley Centre
- Town
- Hayes
- Salary
- £31,081 - £33,665 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 04/06/2025 23:59
Employer heading

ISRH Departmental Administrator
Band 4
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
An exciting opportunity has arisen to join London North West University Healthcare NHS Trust as a Departmental Administrator.
This role is vital in ensuring the effective operation of administrative functions in support of the Hillingdon ISRH service for London North West University Healthcare.
Main duties of the job
You will need to be highly motivated and enthusiastic with previous experience in a role utilising excellent organisational and administrative skills.
You must be able to prioritise constantly changing workloads and be able to act on your own initiative.
This position will liaise closely with the other administration staff and management in the department. You will provide administrative support to the wider multidisciplinary team, including consultants.
As a contact for stakeholders, patients and staff the successful candidate must have excellent communication skills.
Previous administrative experience within a healthcare setting would be an advantage. You will also have a detailed working knowledge of MS Office applications including email and excel spreadsheets.
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education
Essential criteria
- Educated to A Level/NVQ level 3 or equivalent experience
Skills, Abilities and Attributes
Essential criteria
- High standard of written & verbal communication skills, Attention to detail, Ability to work as part of a team & use own initiative, Excellent time management skills, Competent in the use of computer software, Excellent organisation skills
Knowledge & Experience
Essential criteria
- Extensive experience of Microsoft Office applications and database software
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Myers
- Job title
- Admin Team Leader
- Email address
- [email protected]
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