Job summary
- Main area
- Emergency and Integrated Care
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 289-EI-13
- Employer
- Chelsea and Westminster Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- West Middlesex Hospital
- Town
- Isleworth
- Salary
- £51,883 - £58,544 per annum inc HCAS
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading

Ward Manager
NHS AfC: Band 7
Job overview
We are looking for a dynamic and forward thinking nurse with an interest in developing their leadership skills to support, manage and lead a team of nurses to provide high quality patient care. We welcome application from nurses that have at least 18month's experience in an acute hospital setting at a band 6 level with a keen interest in acute care. Candidates will need to have excellent communication skills and be able to coordinate the care of patients across the multidisciplinary team to ensure high standards of evidenced based care. They should have experience in organising complex discharges and working with community partners including the palliative care team.
Main duties of the job
- In collaboration with the Modern Matron, service manager & clinicians, the Ward Manager is responsible for the effective delivery of care given to patients within the clinical area.
- To provide professional leadership within the clinical area.
- To have 24-hr responsibility for his/her clinical area.
- The post holder will provide expert advice and take a lead in the development and implementation of shared practice protocols in line with national recommendations and standards where these are available.
- To reduce length of stay for patients ensuring pathways to support highest standard of care are in place.
- To achieve financial balance
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Detailed job description and main responsibilities
Roles and responsibilities
Professional Leadership/Management
- Provide 24 hour responsibility for clinical areas
- Provide leadership that promotes patients and service users as partners in care and treatment.
- Ensure the service continually improves to meet the needs of patients.
- Develop nursing staff to improve patient access by enhancing assessment and technical skills, and actively promoting advanced clinical skills and competencies.
- Provide leadership that promotes effective discharge planning that incorporates the patient & carers’ view.
- Provide leadership that promotes an effective multi-disciplinary contribution to the provision of patient care.
- Provide expert advice on all aspects of patient care, through others where appropriate.
- Monitor standards of cleanliness and the patient environment within the clinical area.
- Ensure health and safety of staff and patients by complying with appropriate standards. These include radiological protection, decontamination, COSHH, Medical Devices, Infection Control and the safe administration of medicines standards.
- Ensure rotas incorporate effective use of resources, managing within the financial envelope.
- To achieve length of stay reductions through implementation of enhanced recovery programmes and effective discharge planning using our digital technology
- Act-up as Modern Matron in their absence.
Clinical Practice
- Have excellent knowledge in caring for patients who are acutely unwell or who have Liver or gastroenterology conditions.
- Develop and maintain competence in agreed basic and advanced clinical skills
- Be an effective role model for junior staff.
- Work with Specialist Nurses to develop & maintain competencies in the clinical area
- Provide effective communication channels with senior & junior staff
- Work with Modern Matron to implement, maintain & monitor Essence of Care
- Ensure Care Pathways are followed
Clinical Governance
· Lead the development of evidence-based multi-professional & inter-agency practice guidelines that support the implementation of good practice
· Work with the Matron to establish effective audit processes to monitor adherence to these guidelines and take appropriate action to influence/change practice where necessary
· Ensure annual appraisal review for all staff directly line-managed and identify individual development plans for each member of staff
· Ensure Clinical Supervision is provided for all nursing staff.
· Lead on Risk Management & incident reporting and foster a culture of “no-blame”
· Obtain regular patient & public feedback to ensure standards are continuously monitored.
· To ensure mandatory and statutory training compliance as per Trust policies.
· To ensure compliance with infection control guidelines
Communication
· Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
· Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
· Maintain effective, appropriate communication and dissemination of information to all others including relatives, significant others and colleagues.
· Welcome patients and their families to the ward and treat them holistically and as individuals.
· Have due regard for the customs, values and beliefs of all including patients including those who require End of life care.
· Work with the outside service providers and the multi-disciplinary team to ensure effective bed utilisation and safe patient discharge planning.
· Maintain and develop effective communication between the patients, families and the MDT.
· Show an awareness of ethical dilemmas and encourage discussion amongst the MDT.
· To investigate concerns and complaints as they arise, including speaking to patients and/or relatives
Person specification
Education & qualifications
Essential criteria
- NMC Registered Nurse
- Qualification in mentoring and assessing
- A clinical expert either through formal qualification (diploma/degree) and/or extensive clinical experience pertinent to the area.
- Relevant post registration qualification in Acute care
- Nursing Degree
- Evidence of recent professional development
- Diabetic course
Desirable criteria
- Relevant management qualification
Experience
Essential criteria
- Extensive experience in a relevant acute setting post registration.
- Experience in caring for patients with diabetic ketoacidosis
- Experience in clinical leadership/ management at band 6 (minimum of 2 years)
- Experience managing medical emergencies
- Experience managing complex discharges
- Experience caring for patients who are end of life
- Experience caring for patients with diabetic foot and complex wounds
- Experience dealing with complaints
Desirable criteria
- Experience developing services
Skills and Knowledge
Essential criteria
- Demonstrable leadership skills
- Knowledge of clinical governance and its application
- Computer literacy
Desirable criteria
- Audit skills
Personal qualitites
Essential criteria
- Excellent verbal and written communication skills
- Good organisational skills
- Good time keeping and the ability to meet deadlines
- Flexible to meet the needs of the service
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Lee
- Job title
- Matron EIC
- Email address
- [email protected]
- Telephone number
- 07920504655
List jobs with Chelsea and Westminster Hospital NHS Foundation Trust in Nursing and Midwifery or all sectors