Job summary
- Main area
- Administrator
- Grade
- Band 3
- Contract
- Fixed term: 12 months (Maternity Cover)
- Hours
- Full time
- Flexible working
- Job ref
- 824-INNER-7191279
- Employer
- Central London Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- The Medical Centre
- Town
- London
- Salary
- £30,039 - £31,088 per annum, inclusive of HCAS
- Salary period
- Yearly
- Closing
- 18/05/2025 23:59
Employer heading
SPA Administrator
Band 3
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job overview
Central London Community Healthcare are now recruiting for a Band 3 Spa Administrator to join them at The Medical Centre, Woodfield Road W9 3XZ for Health and Care on a 12 month fixed term/secondment
The post holder is a member of the SPA team and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals.
Main duties of the job
The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers, and health professionals.
They aim to make effective use of resources, reduce duplication, and ensure that referrals are effectively and safely managed through the system.
They ensure that appropriate referrals are accepted, and any urgent needs highlighted to the appropriate clinical services.
This post holder will work 37.5 hours per week within the SPA’s operational hours.
Working for our organisation
Just as we care about our patients’ well-being, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme(only available for Band 5 and up)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Detailed job description and main responsibilities
Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.
Person specification
Education/Qualification
Essential criteria
- Good literacy and numeracy, general education
- Educated to NVQ3 in admin or equivalent combination of NVQ2, courses and experience
Experience
Essential criteria
- Secretarial/administrative experience in an office environment
- Experience of working with the general public in a customer service role
- Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Desirable criteria
- Experience of working in a health care environment
Skills and Knowledge
Essential criteria
- Understanding of the need for confidentiality
- Ability to create and structure office systems e.g. filing, stationery and equipment ordering
- Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
- Accurate copy typing
- Able to work at speed whilst maintaining accuracy (assessed via a test at interview)
- Able to prepare routine correspondence independently
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Amy Coffey
- Job title
- SPA & FOH Manager
- Email address
- [email protected]
- Telephone number
- 07557201135
List jobs with Central London Community Healthcare NHS Trust in Administrative Services or all sectors