Job summary
- Main area
- Neonatal
- Grade
- Band 5
- Contract
- 12 months (Fixed Term)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 290-WCCS-2033
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Queen Charlotte and Chelsea Hospital
- Town
- London
- Salary
- £35,964 - £43,780 pa inclusive pro rata
- Salary period
- Yearly
- Closing
- 15/07/2025 23:59
Employer heading

Personal Assistant to the Neonatology Service
Band 5
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Do you have a passion for delivering exceptional patient service in a buzzing hospital setting? Our Neonatology team are looking for a part-time personal assistant (PA) to join their vibrant team at Queen Charlotte's Hospital.
We are seeking a skilled administrator to work within our neonatology service. As a PA to the neonatology service, you will be responsible for providing full administrative and secretarial support to the Head of Specialty and the service.
The neonatology service is the largest neonatal intensive care (NICU) within North West London. The unit provides care to high risk, critically ill neonates with integrating the family into care as one of our guiding principles.
Previous clerical experience, particularly within healthcare, would be advantageous but is not essential. We offer thorough training, a supportive environment, and an opportunity to genuinely impact patient care.
Apply today to become an integral part of a team passionate about exceptional neonatal care.
Main duties of the job
- Responsible for providing the secretarial and administrative service to the Neonatal service.
- Establishing and maintaining department personnel files for the management staff in the department, and dealing with administrative aspects of junior medical staffing.
- Forming part of the personal assistant team for the Neonatal service.
- Establishing, maintaining and monitoring excellent office systems.
- Ensuring quality and customer care standards are met where relevant.
- Commitment to Directorate and Trust objectives.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Education / Qualifications
Essential criteria
- Educated to degree level or equivalent experience
- Knowledge of full range of secretarial and administrative procedures
Desirable criteria
- Secretarial qualification
Experience
Essential criteria
- Experience as an administrator
- Working with minimal supervision
- Team work
Desirable criteria
- NHS experience
Skills/Knowledge/ Abilities
Essential criteria
- Fully IT literate
- Excellent organisational skills
- Ability to act independently using initiative
- Excellent communication skills (oral and written)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nasim Hussain
- Job title
- Service Delivery Manager
- Email address
- [email protected]
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