Job vacancy: EPR Classroom Training Lead, Moorfields Eye Hospital NHS Foundation Trust, London

Job summary

Main area: EPR
Grade: NHS AfC: Band 7
Contract: Fixed term: 12 months (Temporary)
Hours: Full time - 37.5 hours per week (Occasional cross site and out of hours working may be required)
Job ref: 273-EPR-7153776

Employer: Moorfields Eye Hospital NHS Foundation Trust
Employer type: NHS
Site: Kemp House
Town: London
Salary: £54,320 - £60,981 pa pro rata incl HCAS
Salary period: Yearly
Closing: 22/05/2025 23:59

EPR Classroom Training Lead

NHS AfC: Band 7

Moorfields - A global leader in Ophthalmology

We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.

With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.

We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.

This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.

If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!

Detailed job description and main responsibilities

• Liaising with the Business Change analysts and RBAC team to lead the design of role-based lesson plans across all areas of MEH, including medical, clinical and administrative; registering patients and referrals, outpatients, day stay and inpatient wards, A&E, theatres, order comms, ePMA
• Delivering Train the Trainer, alongside the Training & Engagement Lead, to additional team members
• Work closely with the Instructional Design Lead to determine the content of the e-learning modules
• Create e-learning modules under the guidance of the Instructional Design Lead
• Lead on the creation of user support documentation, for example user guides, quick reference guides, etc, including quality controlling the work of team members
• Working with the Training & Engagement Lead to design the classroom training delivery program
• Design competency assessments for classroom training and criteria for classroom trainers to assess during sessions
• Liaise with stakeholders for advice on and approval of training content
• Work alongside the LMS Lead and the Training & Engagement Lead to ensure classroom training is recorded accurately on the LMS
• Work alongside the Training & Engagement Lead to develop and maintain the training environment to enable smooth end user training delivery
• Lead sessions with trainers, advising on best practice for classroom training delivery
• Monitor any updates in the program and amend lesson plans and support documents as required
• Design a strategy for Business as Usual training. Plan and prepare lesson plans and support documents for post go-live training and handover to the Business As Usual team
• Attend events around the Trust to promote the EPR
• Deliver classroom training to super users, floorwalkers and end users. This will take place at several locations around the Trust network. The postholder will be expected to travel to locations across the Trust as required.
• Peer review of trainers during end user training delivery
• Deliver pre go live support utilising classroom, Teams and deskside methods
• Provide post go live support in the form of floorwalking, deskside training, telephone and Teams support (list is not exhaustive)
• Assist other program workstreams, as required
• To promote alternative cost effective and time saving methods of education and training
• Understand the EPR users and their objectives, and how education, training and development can help achieve these objectives
• Understand relevant developments within the NHS environment and beyond and propose changes to local working practices where appropriate
• Contribute to the effectiveness of learning within the health community
• Deputise for the Training & Engagement Lead when required, including chairing meetings and running reports of training statistics
• Be a signatory for small purchases and signing timesheets and maintain accurate records
• Maintain professional conduct, including appearance, at all times
• Ensure the Trust’s values are embedded throughout the project
• Comply with all Trust policies, procedures, and protocols

Person specification

Education / Qualifications

Essential criteria

PTTLS or PGCE or equivalent qualification
Masters degree or equivalent experience

Desirable criteria

Other training or project related qualifications

Experience

Essential criteria

Substantial experience of training end users for EPR go live
Experience of training an EPR to medical, clinical and administrative staff of all levels
Experience of training EPR modules in ALL of the following: outpatients, inpatients, A&E, ePMA, theatres and order comms
Proven ability in design and delivery of role based lesson plans for all levels of staff
Experience of multiple complex programmes/projects
Proven ability to work to targets and meet deadlines
Proven ability in successfully delivering key learning workstreams through collaborative working with both internal and external stakeholders
Experience of interpreting process maps, workflows and SOPs
Experience of creating and managing courses on Learning Management System

Desirable criteria

Experience of training Meditech Expance and/or OpenEyes
Experience of handing over training materials to the Business As Usual team
Experience of mentoring and motivating team members
Experience of reporting training statistics for board and key stakeholders
Experience of signing financial/budgetary expenditure
Experience of creating accessible training
Experience of Kallidus Learn LMS

Knowledge

Essential criteria

Excellent understanding of the Health Education England agenda
Knowledge of the ADDIE model
Excellent use of Microsoft Office applications

Skills / Abilities

Essential criteria

Good command of English language and grammar
High attention to detail
Ability to proof read own and others' work
Excellent time management skills
Ability to multi-task and prioritise workload
Exceptional communication skills
Ability to work effectively in a team, demonstrating accountability for own and team's workload, and ability to work on own initiative

Personal Qualities

Essential criteria

Helpful, friendly and approachable

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at [email protected].

https://www.moorfields.nhs.uk/work-for-us