Job summary
Employer heading
Business Manager
NHS AfC: Band 6
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
Job Purpose:
At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all.
To be a key resource delivering on key performance targets and business plans.
To lead on providing information to support compliance requirements, contract management, performance management and service developments.
To support the implementation, management and development of business information systems including the electronic Patient Journey System.
To be responsible for the management of specific projects and developments.
To provide professional leadership to administrative and secretarial staff.
To deputise for the Senior Business Manager as directed.
Support the Health and Safety advisors in demonstrating compliance with Health and Safety requirements and the completion, collation and timely submission of all Health and Safety assessments and documentation for the Operational Directorate.
Main duties of the job
Key Responsibilities:
1) Operational Delivery
2) Planning
- Support business planning for Care Pathways and regularly update progress against business plans
3) Performance Management
4) Financial and Resource Management
5) Monitoring Monthly
- Assist operational managers in planning and servicing recruitment.
Working for our organisation
About South London and Maudsley:
South London and Maudsley NHS Foundation Trust provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol.
Equal Opportunities:
Promote the concepts of equality of opportunity and managing diversity Trust wide.
Health and Safety:
Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974.
Infection Prevention and Control:
Employees must be aware of their responsibilities to protect service users,.
Professional standards and performance review:
Service/Department standards:
Finance:
Safeguarding Children & Vulnerable Adults:
Code of Conduct:
Detailed job description and main responsibilities
Personal Specification:
Each requirement will either be identified through the candidate’s application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable.
Qualifications |
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Essential Requirements · Educated to degree level or equivalent experience |
Desirable Requirements · Further Qualifications: Additional qualifications in healthcare management, project management, or relevant certifications such as PRINCE2.
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Experience |
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Essential Requirements · Significant business management experience within the public sector · Experience of management of budgets
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Desirable Requirements · Experience of financial accounting systems · Partnership Working: Experience in collaborating with other organizations and stakeholders to achieve common goals.
· Continuous Improvement: A proactive approach to identifying areas for improvement and implementing best practices.
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Knowledge / Skills |
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Essential Requirements · Knowledge of health and social care planning systems and processes
· Understanding of key issues effecting service provision in NHS and Social Services
· Understanding of mental health service provision
· Able to communicate effectively both verbally and in writing at all levels within the organisation and with external stakeholders
· Numeracy and financial management skills
· Analysis of complex business performance information as well as statistical and data analysis
· Advanced IT Skills including Microsoft Word, Excel, Access and PowerPoint
· Project and Change management skills · Understanding of equal opportunities
· Understanding of the needs of service users with mental health problems and a commitment to involving them in service planning |
Desirable Requirements · Knowledge of Mental Health Services: Familiarity with the challenges and dynamics of mental health services in the South London and Maudsley area.
· Policy and Governance: Understanding of healthcare policies, governance, and regulatory frameworks.
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Person specification
Senior Administrative and IT Experience
Essential criteria
- Experience of being an administrator in the healthcare setting
- Experience in minute taking
Desirable criteria
- Proficiency in written and spoken English and IT skills
- Experience in Data analysis
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Agboifo Joseph Amune
- Job title
- General Manager
- Email address
- [email protected]
- Telephone number
- 07429522531
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