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Job summary

Main area
Emergency Department
Grade
Band 6
Contract
Fixed term: 22 months (contract until 31st March 2027)
Hours
Full time - 37.5 hours per week
Job ref
200-NN-7139352-CA-A
Employer
St George's University Hospitals NHS Foundation Trust
Employer type
NHS
Site
St George's University Hospitals NHS FOundation Trust
Town
London
Salary
£44,806 - £53,134 Per annum including inner london HCAS
Salary period
Yearly
Closing
27/05/2025 23:59
Interview date
06/06/2025

Employer heading

St George's University Hospitals NHS Foundation Trust logo

Homelessness Team Housing Worker

Band 6

Job overview

Are you a brilliant advocate? Do you want to help prevent early death and reduce health inequalities in people experiencing homelessness? Do you like solving difficult problems, and changing hearts and minds. Are you a jack of all trades? If so, then this job is for you. 

Our teams work with people experiencing homelessness when they visit A&E or are admitted to hospital. We work to ensure these patients get all the acute medical treatment that they need whilst they are at or within the hospital. We also work to ensure that patients are discharged safely and effectively in a way that stops the revolving door, and improves patient’s long-term health outcomes. This includes working to ensure that homeless patient’s support needs in the community are met post discharge, for example connecting with primary care, mental health services and addictions support, medication concordance support, screening, vaccination and health promotion opportunities. 

 

Main duties of the job

We are looking for a motivated individual, with a strong understanding homelessness safeguarding, and who understands the complexities of undertaking mental capacity assessments in inclusion health groups. A positive, can do ‘attitude’, a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential.

The main duties of the role will be assisting in the service aims. These are as follows:

Effectively engage the patient in all relevant services / support,
Maximise the benefit of the attendance / admission for the patient from a health and social care perspective,
Link the patient into all necessary health and social care and support pending discharge,
Advocate for the patient to receive assessment, treatment or services when this is required
Safeguard patients effectively
Ensure a safe and effective discharge to accommodation (where this is possible)
Stop the revolving door

 

Working for our organisation

With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London.

The main site, St George’s Hospital in Tooting – one of the country’s principal teaching hospitals – is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. 

Detailed job description and main responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person specification

Experience

Essential criteria
  • Experience of successfully advocating for homeless individuals and applying the Housing Act/Homelessness Reduction Act to obtain housing
  • Significant experience of working with vulnerable adults in a supporting, advisory or advocacy role
  • Experience of successful and assertive advocacy for individuals facing social exclusion to other agencies and statutory services
  • Experience of positive and proactive joint working in addressing individual needs, communicating effectively with partner organisations
Desirable criteria
  • Experience of joint working with healthcare services, or working in healthcare settings
  • Experience of delivering training or presentations to groups or willingness to develop this area

Qualifications

Essential criteria
  • Educated to degree level or relevant qualification or comparable experience

Skills

Essential criteria
  • Excellent organisational skills and an ability to prioritise own caseload in a rapidly moving, reactive service
  • Excellent oral and written communication skills, ability to engage with and manage expectations of patients with complex needs, and explain the Pathway service and other complex issues in a way that is appropriate for the audience
  • Willingness to challenge social exclusion and institutional practices that perpetuate exclusion, overcoming ‘gatekeeping’ of services

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerStep into healthDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gemma Casey
Job title
Deputy General Manager - Emergency Department
Email address
[email protected]
Telephone number
020 8672 1255
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