Job summary
- Main area
- IDT Chnage Team
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 200-NN-7041875-CA-A
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St Georges University Hospital
- Town
- Tooting
- Salary
- £46,419 - £55,046 0
- Salary period
- Yearly
- Closing
- 04/08/2025 23:59
Employer heading
IDT Change Agent
Band 6
Job overview
An exciting opportunity has arisen for a highly motivated Change Agent to join the Change Team within the IDT Department at St George's University Hospitals NHS Foundation Trust.
We are looking for a motivated and enthusiastic candidate that ideally has 2 years’ experience of change management programs or equivalent relevant experience (e.g. business transformation, healthcare system support) and is educated to degree level or equivalent. Prior knowledge of Cerner Millennium applications is desirable.
This vacancy will close early when 20 applications have been received.
Main duties of the job
Main duties of the job
We are looking for an enthusiastic, reliable and flexible candidate. You need to demonstrate excellent verbal/written communication and analytical thinking skills, as well as a proven ability to resolve crisis successfully. You will also be expected to show initiative, plan/prioritise your work, and demonstrate a keen attention to detail.
Experience of any of the following will also be desirable:
- Clinical Systems including Cerner applications
- Project planning tools, e.g. Microsoft Visio.
- Working knowledge of other Microsoft packages, such as Excel and Teams.
Working for our organisation
St George’s is a large and complex Trust, so the individual appointed to this post will need to be comfortable managing a wide range of expectations and competing demands, as well as working on other trust sites and doing flexible hours when required.
The IDT department manages the Trust’s IDT systems, infrastructure and IT support services enabling the electronic filing, printing and sharing of both clinical and non-clinical information. It also provides support to manage the systems and services which includes: helpdesk; IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The IDT department is also responsible for Information Governance.
Detailed job description and main responsibilities
The IDT Change Agent will be a champion of digital change that will benefit service users. They will be responsible for the design and implementation of new and effective processes, ensuring real engagement with clinical, managerial and administrative staff at the Trust.
- The post-holder is responsible for providing change management and support to ensure outputs are delivered effectively.
- The post holder will assist and take a lead on one or more change projects, responsible for planning, day-to-day delivery, and subsequent performance management, adjusting plans as required to ensure that risks and issues are mitigated.
- The post holder will work with clinicians and managers to ensure provision of the best possible patient experience and service delivery by facilitating the discussion of requirements among stakeholders and documenting requirements to provide data-driven recommendations
- A key role will be the rigorous definition and oversight of the change projects including determining current/future processes, risk and issue management.
- The post holder will work collaboratively with internal and external stakeholders to ensure effective management of interdependencies and delivery of objectives.
- It is expected that the specific change projects managed by the post holder will change over time as the portfolio of work changes.
- This post will be focussed on change management projects required for delivery of any IT change management initiatives.
Person specification
Essential
Essential criteria
- Proven ability to resolve crisis successfully; utilising good communication.
- Demonstrates strong planning and organisation.
- 2 years’ experience of change management/business analysis.
- Good understanding of potential project risks and risk management
- Demonstrate ability to analyse workflow analysis
- Educated to Degree level or equivalent experience
Desirable criteria
- Experience of working in a major acute teaching hospital
- Prince 2 foundation or APMG Change Management
essential
Essential criteria
- Proven ability to resolve crisis successfully; utilising good communication.
- Demonstrates strong planning and organisation.
- 2 years’ experience of change management/business analysis.
- Good understanding of potential project risks and risk management
- Demonstrate ability to analyse workflow analysis
- Educated to Degree level or equivalent experience
Desirable criteria
- Experience of working in a major acute teaching hospital
- Prince 2 foundation or APMG Change Management
We expect all our staff to share the values that are important to the trust – being excellent, kind, responsible and respectful – and behave in a way that reflects these. More information on the vision and values of St. George’s University Hospitals NHS Foundation Trust is attached below.
Please note that this vacancy may close before the advertised closing date if sufficient applicants are received. Please check your email regularly as all candidates shortlisted for interview will be contacted and informed by email.
If you are appointed to the post, as part of your pre-employment check we will be required to verify your identity. The document/s you present for this purpose will be checked for their authenticity by scanning all known security features. These features will include:
- The machine readable zone
- An ultra violet image
- An infra red image
As part of your pre-employment checks, we will also be required to obtain satisfactory, written references. Please ensure that the referee details which you provide on your application form are correct. We require at least one written reference from your current or most recent line manager. We are only able to accept references from a professional work email address.
Telephone: 02082963786
Text: 07501066267
Email: [email protected].
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Biodun Bello
- Job title
- IDT Change Manager
- Email address
- [email protected]
- Telephone number
- 020 8672 1255
- Additional information
Please reach out via email first for further details or an informal conversation
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