Job summary
- Main area
- Acute Medicine
- Grade
- Band 3
- Contract
- Permanent: 28 hrs per week 09:00-17:00 4 days a week
- Hours
- Part time - 28 hours per week
- Job ref
- 337-NP-8950MS
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Northwick Park Hospital
- Town
- harrow, Middlesex
- Salary
- £29,651 - £31,312 PA pro rata
- Salary period
- Yearly
- Closing
- 19/08/2025 23:59
Employer heading

Acute Admin coordinator
Band 3
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
Band 3 Acute Floor Administration Coordinator
Acute Medicine / Emergency Services
We are looking for a highly motivated person to join our Team here at Northwick Park Hospital. The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor.
A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.
The post holder will be available to work 12.5 hourly shifts on a rotational shift pattern, with the appropriate breaks. This consists of weekdays, weekends and Public holidays.
The post holder may work in the following areas on a rotational basis –Dryden / HDU ward, Dickens Ward, Ambulatory Care Unit, Crick Unit, Darwin Unit and AMUL5
The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.
The post holder may be required to work at any of the Trust’s sites however this position will be based at Northwick Park Hospital within the Acute Floor area.
The admin coordinator is required to work flexibly within the post to achieve the role outcome.
Main duties of the job
The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor.
A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.
This role provides the administration/clerical function for the department.
The post holder will be available to work 12.5 hourly shifts on a rotational shift pattern, with the appropriate breaks. This consists of weekdays, weekends and Public holidays. The post holder may work in the following areas on a rotational basis –Dryden / HDU ward, Dickens Ward, Ambulatory Care Unit, Crick Unit, Darwin Unit and AMUL5..
The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.
The post holder may be required to work at any of the Trust’s sites however this position will be based at Northwick Park Hospital within the Acute Floor area.
The admin coordinator is required to work flexibly within the post to achieve the role outcome.
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education / Qualification
Essential criteria
- 1. Good General education including GCSE English
- 2. Other vocational qualifications
- 3. NVQ Level 3 in Customer Service
Desirable criteria
- 1. NHS Experience
- 2. Knowledge of the Cerner Hospital Patients Administration System
Knowledge
Essential criteria
- 1. Good General education including GCSE English
- 2. IT literate with good keyboard skills
- 3. Effective communication both orally and written
Desirable criteria
- 1. Knowledge of the Cerner Hospital Patients Administration System
- 2. NVQ Level 3 in Customer Service
- 3. NHS Experience
Experience
Essential criteria
- NHS Experience
Desirable criteria
- 3. Knowledge of the Cerner Hospital Patients Administration System
Skills, Abilities and Attributes
Essential criteria
- 1. Effective communication both orally and written
- 3. Able to work effectively as part of a team and byyourself
Desirable criteria
- 3. Able to work effectively as part of a team and communicate effectively
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Isabel Moon
- Job title
- Service Delivery Manager
- Email address
- [email protected]
- Telephone number
- 07796705604
- Additional information
NA
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