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Job summary

Main area
Engagement Lead - RHS
Grade
NHS AfC: Band 7
Contract
Secondment: 3 months (This is to cover a post leaver)
Hours
Full time - 37.5 hours per week
Job ref
311-F955-26-A
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Site
Trust HQ
Town
Ashton-Under-Lyne
Salary
£49,387 - £56,515 per annum, pro rata
Salary period
Yearly
Closing
02/07/2026 23:59

Employer heading

Pennine Care NHS Foundation Trust logo

Engagement Lead - RHS

NHS AfC: Band 7

 

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

 

Job overview

This is a 3 month secondment post.

This is a unique opportunity in which you will be able to solely focus on service development and improvement. You will work closely with service users, their loved ones, and staff to ensure their views, ideas and feedback shape the service and remain at the centre of all discussions, enabling coproduction and collaboration. In doing so, you will enhance and lead within our quality agenda and have a positive impact on service user and carer care and experiences.

We are looking for someone who is passionate around improving the experience of our service users and their loved ones, alongside recognising the significant value in working collaboratively with both.

The role is based across the RHS Care Hub. and working alongside the RHS Quality Team.

Main duties of the job

Key tasks will include monitoring and analysing development opportunities and providing project management; leading on specific and agreed work streams.

 

Examples of work streams which meet the above quality objectives will include, but are not limited to:

·         Delivery of specific identified actions from peer reviews, our quality strategy, auditing, feedback, etc.  

·         Improving service user experience.

·         Delivery of a sustainable health and wellbeing college to support self-management for our service users.

·         Implementation of the Triangle of Care and Family and Carer Strategy to ensure a sustainable quality experience of care for loved ones and carers.

·         Development of co-production within the Care Hub.

·         Development of patient forums and patient experience dashboards in collaboration with the Head of Quality.

·         Supporting the development of a specialist training programme for RHS staff.

Providing clinical leadership and supervision where required

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  • Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  • Flexible working opportunities to support your work/life balance
  • Access to Continued Professional Development
  • Involvement in improvement and research activities
  • Health and Wellbeing activities and access to an excellent staff wellbeing service
  • Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted

Person specification

Education / Qualifications

Essential criteria
  • Professional clinical qualification / registration (Nursing, OT, SW)
  • Educated to degree level or equivalent in relevant health related area of practice
  • Experience of change management within health related area of practice.
Desirable criteria
  • Recognised leadership or management qualification
  • Recognised project qualification or willingness to work towards e.g. PRINCE 2
  • Educated Masters level in relevant health related area of practice

Experience

Essential criteria
  • Experience of leading clinical projects and implementing change
  • Proven track record of achieving targets
  • Experience in a leadership role and managing / developing more junior staff
  • Experience of analysing and evaluating complex data
  • Experience of writing and presenting high quality reports to a range of stakeholder
  • Experience of delivering training or workshops across staff teams and disciplines
  • Promotion and development of external and internal partnerships
  • Experience of co-design and patient partnership initiatives
  • Project management skills with demonstrable experience in leading projects.
Desirable criteria
  • Previous management / leadership of a recovery / CQUIN initiative
  • Experience of working with families and carers

Knowledge

Essential criteria
  • Excellent knowledge of IT - Word, Excel, data collection models.
  • knowledge of NHS England commissioning arrangements
  • Working knowledge of new code of practice (MHA 183) and other government policies to improve mental health services
  • Knowledge of the self-care agenda and ‘recovery college’ model
  • Awareness of whole person care
  • Knowledge and awareness of the role of co-production in design and delivery of quality services
  • Awareness of the importance of engaging those with lived experience in the design and delivery of quality care
  • Awareness of the importance of engaging carers in the design and delivery of quality care

Skills and Abilities

Essential criteria
  • Ability to prioritise work and manage time effectively and meet strict deadlines
  • Ability to work collaboratively with a wide range of external and internal partners, patients and carers
  • Excellent interpersonal skills both written and verbal.
  • Able to analyse complex data or information to develop new ways of working
  • Ability to work autonomously and as part of a team.
  • Demonstrable leadership skills
  • Evidence of supporting a range of staff in the delivery of project objectives
  • Ability to action plan and problem solve
  • Ability to have vision and to work this up in to a meaningful action plan
  • Ability to effectively evaluate projects and use ongoing improvement methodologies to plan changes

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employerNorth West BAME

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirsty Vernon
Job title
Interim Head of Quality - RHS
Email address
[email protected]

If you have problems applying, contact

Address
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone
01617163181
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