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Job overview

We are looking for a motivated and well organised Team Administrator to join our administration team in the Bolton Primary Care Psychological Therapy Service.  This is a busy and friendly service, based at 33 Victoria Square in Bolton town centre. The hours of work will be Monday to Friday 9am to 5pm, however working times may vary to meet the demands of the service, and some remote working may be required.

you will be providing comprehensive and confidential support to the service, with varied duties including inputting to the patient information system, logging referrals, speaking with service users, arranging appointments, liaising with and assisting clinical staff, managers, visitors and other professionals, along with  general office duties. 

You will be expected to produce work within tight schedules and to a consistently high standard.

You should be able to work on your own initiative, have exceptional organisational skills and be able to communicate at all levels, both within the Trust and externally.

The successful applicant will have excellent communication skills, IT competency in Word, Excel and Outlook, and a broad range of administrative experience.  

If you have a flexible approach and the ability to adapt to changing priorities, this will be an excellent opportunity to develop your skills.

Main duties of the job

To provide an administrative/secretarial service to support the team members, ensuring that referrals, letters, appointments, and reports are accurately produced within agreed timescales, and data is input to required standards.

Effective liaison with staff, patients and outside agencies, ensuring accurate information is communicated as and when required, including reception duties and dealing with enquiries from clients and the public. 

Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and actioning as necessary.

Responsibility for booking appointments, associated data entry and maintenance of patient records. 

Arranging meetings when required, taking minutes, ensuring accurate transcription and distribution.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.