Job summary
- Main area
- Audiology Outpatients Department
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 35 hours per week (Monday to Friday 8:45am-16:15pm)
- Job ref
- 349-MRI-7115222-RL4
- Employer
- Manchester University NHS Foundation Trust
- Employer type
- NHS
- Site
- North Manchester General Hospital
- Town
- Manchester
- Salary
- £24,169 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 01/07/2025 23:59
Employer heading

Reception & Admin Assistant
Band 2
Job overview
We are looking for a motivated and detail orientated individual to work as an admin and reception assistant within the Audiology Department at North Manchester General Hospital.
Main duties of the job
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description located under the supporting documents heading.
Working for our organisation
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].
We’re looking forward to hearing from you!
Person specification
Qualifications
Essential criteria
- ECDL, RSA 11 or equivalent relevant experience
- Willingness to undertake relevant further study or training as required for the post
Qualifications
Desirable criteria
- NVQ in Customer Service
Experience
Essential criteria
- Previous experience within an administrative role
Experience
Essential criteria
- Experience of working in a customer focused setting
Experience
Essential criteria
- Experience of working as part of a team and in isolation
Experience
Essential criteria
- Excellent word processing skills
- Excellent organisation and planning skills
- Excellent interpersonal skills (both written & verbal)
- Excellent communication skills
- Practical working knowledge of Microsoft Office applications
Desirable criteria
- Experience of working in a healthcare setting
Documents to download
Further details / informal visits contact
- Name
- Michelle Langford
- Job title
- Admin Team Lead
- Email address
- [email protected]
- Telephone number
- 0161 720 2678
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