Job overview

Are you a positive, people person? Are you keen to succeed and grow in a role that plays an integral part in enhancing our patient's experience and be the welcoming figure of our community Midwifery Service? Then we would love you to apply for this role.   

The Community Midwives team are seeking a highly motivated and supportive Administrative Assistant to join our busy service.

We work alongside the community midwives, operating within clearly defined policies, procedures, protocols and guidelines, to aid the smooth running of a busy community midwifery service reflecting high quality customer care in all that we do.

Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment. You should demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.

Good interpersonal skills and the ability to work on your own initiative and as part of a team. A friendly and conscientious outlook is also required as is the ability to liaise with all levels of staff and patients

Our aim is to continually improve patient services and as such having robust administrative support, with a professional approach is essential. With all this mind you will need to demonstrate excellent communication and organisational skills, have accurate typing skills and must be able to multitask and willing to adapt and develop your skill set to match service requirements.

Main duties of the job

This role provides vital administrative support to the community midwifery service to ensure women are scheduled for their community antenatal and post natal appointments at time critical intervals. The role involves high volumes of telecommunication and therefore excellent customer service is pivotal to providing high levels of support to our patients.

Flexibility is key as the post holder is required to work a range of shifts including short and long days-Monday to Sunday on a rota basis (inc bank holidays). Additionally the post holder will be expected to provide cross cover to the wider services within Maternity during times of need.

Working for our organisation

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do. 
You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.
You’ll find that we’re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.
Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.
At MFT we’re All Here For You - every step of the way.  Join us today.