Job summary
- Main area
- Research
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 437-7265169
- Employer
- Greater Manchester Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Knowsley Building
- Town
- Prestwich
- Salary
- £62,215 - £72,293 per annum
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading

Head of Quality Improvement
NHS AfC: Band 8b
Job overview
An exciting opportunity has arisen for an experienced Head of Quality Improvement to join the Professions and Quality department within Greater Manchester Mental Health.
If you are passionate about and have extensive experience in, quality improvement at a senior leadership level and executing strategies for continuous improvement in patient care and experience, we would love to hear from you.
Main duties of the job
The main responsibilities include leading on the delivery and development of the key workstreams within the Quality Improvement Programme:
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Quality Improvement projects.
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Building capability across the organisation.
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Strategic deployment activities.
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The post holder will operationally line manage the Quality Improvement (QI) team
The post holder will also lead on the development and delivery of Breakthrough Objectives and organisational Strategic Initiatives.
The Head of Quality Improvement will provide improvement expertise to the organisation, supporting the development and delivery of high quality, effective and efficient programmes to drive continuous improvements.
This post is also responsible for a broad portfolio of improvement activities and improvement projects, including creating an organisation wide culture in which all staff view quality improvement as a core part of their role.
The postholder will have a passion and drive for building the culture, conditions, and capability for continuous improvement.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Fuel Genie Fuel Cards (for applicable roles)
Person specification
Qualifications
Essential criteria
- Degree in health / social care, improvement, change management subject or similar applicable subject matter.
- QI qualification or equivalent experience
- Experience of project and programme management techniques and tools
Experience
Essential criteria
- Experience of project and programme management techniques and tools
- Proven experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
- Detailed understanding of all aspects Improvement Science • Improvement Methods such as Improvement Kata Model for Improvement, Lean, collaborative models, PDSA and process mapping
- Experience and/or understanding of successfully operating in and delivering priorities in a partnership environment.
- Experience of leading and managing change effectively including guiding others to cope with operating in an agile, changing environment and dealing with opposition to change.
- Extensive experience of involvement in front line delivery of multiple quality improvement programmes and initiatives.
- Teaching teams and groups in a classroom style environment
- Significant experience presenting quality improvement metrics and progress to large groups of customers using appropriate media.
Desirable criteria
- Experience of successful organizational change management in a complex environment , preferably in a health or care setting
- Considerable experience of running collaboratives to support improvement
Documents to download
Further details / informal visits contact
- Name
- Paula Solomon
- Job title
- Deputy Chief Nurse
- Email address
- [email protected]
- Additional information
Nick Wade - [email protected]
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