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Job summary

Main area
Mental Health
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
311-R396-26
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Site
Lawrance House
Town
Rochdale
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
24/03/2026 23:59
Interview date
16/04/2026

Employer heading

Pennine Care NHS Foundation Trust logo

Crisis Resolution and Home Treatment Team Manager

NHS AfC: Band 7

 

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

 

Job overview

We are looking for a highly skilled and experienced Mental Health Practitioner to manage and lead the Rochdale Crisis Resolution and Home Treatment Team (CHTT). This post will be an exciting role for an individual who has proven management potential and a genuine desire to influence and lead clinical practice and service development within the crisis mental health pathway, working towards achieving compliance with CORE Fidelity.

This exciting opportunity is suitable for a Registered Mental Health Practitioner with recent experience in an acute mental health setting at Band 6 or above. You should enjoy working within a busy and challenging environment, and must be able to work effectively under pressure. You will have a sound knowledge of mental illness and therapeutic interventions and be competent in independent mental health assessment. 

The CRHTT Manager is responsible for leading a multi-disciplinary team to deliver high-quality, community-based alternatives to hospital admission for individuals experiencing acute mental health crises. The role includes facilitating early discharge from inpatient wards, overseeing extended assessment and support services  (including out-of-hours provision), and ensuring the service operates in line with local and national policies.

 

Main duties of the job

The successful candidate will need to show good role modeling and strong clinical leadership skills by promoting a supportive and compassionate
approach to service users. The post holder must be an expert practitioner, and a source of expert advice to the CRHTT with overall responsibility for service users supported by the CRHTT and operational management of the multidisciplinary team on a day-to-day basis. 

Your aim will be to improve patient experience utilising up to date knowledge and systems to accurately assess presenting clinical risks and
needs. The post holder will be competent and confident in positive risk taking and will support other mental health practitioners to develop skills in positive risk taking that will promote service user autonomy and avoid admissions which are not supported by clinical need. The post holder will
work to reduce admissions through development of effective gatekeeping processes. 

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport, and Tameside.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

Main Duties and Responsibilities


• The provision of effective clinical leadership and operational management of the Crisis Resolution Home Treatment Team.
• To act as a senior point of contact for service users, their relatives and carers. The post holder will experience some high expressed emotions at times and be able to manage severely challenging behaviours. 
• To lead on the formulation of staff off duties to ensure the most effective use of resources in relation to service user need and team activity.
• To lead on the monitoring of all staff sickness, in accordance with Trust 
policies.
• To ensure that all staff follow the guidelines identified in the Trust and 
National policies.
• To participate in the investigation of service user complaints, as per Trust Complaints procedure, aiming to settle complaints with local resolutions at team level. When unable to do so, to escalate as required.
• To assist in ensuring that all clinical equipment is correctly maintained and that all appropriate staff are competent in its correct application.
• To deputise for the Service Manager in their absence when requested.
• To participate in business planning service reviews and meetings when 
required with the commissioners.
Financial Responsibilities
• To act as authorised signatory and responsible for a delegated budget.
• Signatory for staff expenses and payment of nurse bank.
Clinical Responsibilities
• Ensure compliance with all clinical requirements across the Crisis Resolution Home Treatment offer including assessment, care planning, provision of interventions and reviews in accordance with local and national policy and guidelines. 
• To be responsible for ensuring that staff are adequately trained to utilise and manage the clinical data recording system (PARIS).
• Promote the Mental Health Act / Mental Capacity Act Codes of Practice and ensure compliance with procedures and documentation.
• Review practice regularly and implement any necessary changes in line with evidence based practice.
• Take responsibility to maintain the standards for the team base environment using Health and Safety and infection control standards


Person specification

Education/Qualifications

Essential criteria
  • First level registration (RMN)
  • Appropriate post graduate diploma or post registration equivalent.
  • Evidence of Continual Professional development
  • IT Literate
  • Preparation for mentorship
Desirable criteria
  • Educated to degree level
  • Accredited skills training
  • ECDL
  • Trained to deliver psychosocial interventions

Experience

Essential criteria
  • People management experience
  • Substantial experience of working in a health or social care setting.
  • Experience at Band 6 and evidence of appropriate clinical management experience.
Desirable criteria
  • Experience of working in a range of mental health settings
  • Previous experience of working in a home treatment service

Knowledge

Essential criteria
  • Good understanding of Mental Illness.
  • Knowledge of treatments and interventions appropriate for individuals with acute mental health needs
  • Ability to demonstrate working knowledge of the Mental Health Act and CPA process.
  • Knowledge of current policy and guidance in relation to the development of Mental Health Services.
  • Understanding of confidentiality and data protection issues.

Skills

Essential criteria
  • Ability to manage and implement change
  • Ability to provide leadership to the clinical team and work within a management team framework
  • Ability to supervise and support qualified and unqualified staff in relation to managing complex clients
  • Ability to manage staff and work with HR to manage disciplinary matters
  • Ability to supervise staff, set standards, monitor performance and enable staff to personally develop
  • Ability to provide a high level of professional expertise in the care of clients with complex needs.
  • Ability to manage high expressed emotions and severely challenging behaviours
  • Ability to provide appropriate education and training to qualified and unqualified staff as appropriate.
  • Good verbal and written communication skills, with emphasis on complex and sensitive information
  • Ability to complete the appropriate documentation.
  • Good social skills and have a positive attitude within the team and when dealing with service users, staff, carers, visitors and the public.
  • Ability to undertake a full range of physical interventions e.g. moving and handling to support people’s personal care needs and MVA
  • Ability to demonstrate effective time management and disciplined self organisation
  • Ability to value diversity and respond constructively to discriminatory behaviour
  • Ability to manage difficult conversations

work related cirumstances

Essential criteria
  • Ability and willingness to work within the 24-hour shift system, including day and night shifts.
  • Ability to work unsocial hours including evenings and weekends
  • Ability to deal with verbal aggression.
  • Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
  • Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
  • Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employerNorth West BAME

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Eli Hepworth
Job title
Acute Service Manager
Email address
[email protected]
Telephone number
01706 676161
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