Job summary
- Main area
- IT
- Grade
- Band 5
- Contract
- Permanent: 37.5 Hours per week
- Hours
- Full time - 37.5 hours per week (Monday - Friday, flexible working available)
- Job ref
- 362-A-25-7088596
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Beech House, Stepping Hill Hospital
- Town
- Stockport
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 01/07/2025 23:59
Employer heading
DTS Technician
Band 5
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
DTS Technician
Full Time - 37.50 hours per week
We are seeking an IT Technician to join our small but growing team of dedicated IT professionals. We support the delivery of
information technology to around 6,500 NHS staff working at Stepping Hill Hospital and over 30 sites in the Stockport community.
The successful candidate will have experience of supporting desktop and mobile technologies in the work place. You will have excellent problem
solving skills and an in-depth knowledge of computer architecture, windows operating systems, directory services and configuration management.
Operating as part of a small team, you must be able to work without supervision and be able to demonstrate very good communication skills.
Main duties of the job
|
A technical role with responsibility for the support and maintenance of end-user devices, ensuring that IT incidents are resolved effectively and that Trust employees are fully supported in obtaining maximum value from the Trusts information technologies. IT Technicians work without supervision and must be effective team members. They must possess a high degree of initiative and innovative thinking. |
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person specification
Education & Qualifications
Essential criteria
- A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification
- ITIL Foundation Certificate (to be passed within 12 months of appointment)
Desirable criteria
- Microsoft Certified Professional Certificate
Knowledge
Essential criteria
- A good knowledge of computer architecture, Windows operating systems and office applications
- Data Protection and software licensing principals
- Directory Services / Administration
Desirable criteria
- ITIL Problem & Incident Management
- ITIL Configuration Management
- Desktop & application virtualisation
- Mobile Device Management
Experience
Essential criteria
- Experience of supporting desktop technologies in a networked environment
- Experience of supporting the Windows operating system and standard office applications
Desirable criteria
- Experience of supporting mobile technologies
- Working with an ITIL based Service Desk System
- Administering network and email user accounts
Skills & Abilities
Essential criteria
- Good written and verbal communication skills
- Excellent analytical and problem solving skills
- Work proactively and without supervision
- Communicate clearly and confidently with colleagues at all levels of ability and seniority
- Good time management
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Nigel Breddy
- Job title
- IT Service & Support Manager
- Email address
- [email protected]
- Telephone number
- 01614195239
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