Job summary
- Main area
- Application Analyst
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 349-COR-7547291-RL4
- Employer
- Manchester University NHS Foundation Trust
- Employer type
- NHS
- Site
- Working agilely across all MFT sites
- Town
- Wythenshawe
- Salary
- £38,682 - £46,580 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 02/12/2025 23:59
Employer heading
Hive EPR Application Analyst - Admin
Band 6
Job overview
An exciting opportunity has arisen to join the Hive EPR team powered by Epic and join the Administrative Workstream as an Analyst.
The Administrative Workstream are responsible for patient access and this vacancy is within the Grand Central & HIM team, responsible for building and supporting Inpatient patient workflows as well as Patient Identity, Clinical Coding and many more patient administrative workflows. The Analyst is a vital colleague supporting further development of technical solutions, working closely with our clinical and operational teams.
Be the link between leading-edge medical software and an outstanding NHS Trust.
Under the direction of your line manager, you will assist with analysing and documenting current and future workflows, and either match these to those already built into the EPR system or facilitate agreement for changes in working practice. You will support with the modification of the EPR system using software configuration tools, so it works effectively for our patients.
You will support other EPR module teams in integrated areas which requires close collaborative working with other EPR and Trust teams. You will assist your line manager to upgrade, test, fix and configure the system thoroughly to ensure that it is safe, usable, secure and robust and that it works as expected. You will provide support to end-users using your application knowledge through regular meetings and through incident investigation and resolution.
Main duties of the job
MFT’s Digital Team
Joining the digital service puts you at the heart of the Trust’s digital enablement journey. The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a ‘Digital First’ organisation and significantly increases the Trust’s capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.
As a member of the digital team you will directly support the organisation to deliver and improve clinical quality, patient and staff experience, operational effectiveness, and research. We’re proud of the positive impact we make every day to the lives of our colleagues and our patients and we’re excited to offer you the opportunity to join our team.
Working for our organisation
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.
Detailed job description and main responsibilities
| To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. |
Person specification
Qualifications
Essential criteria
- Degree or equivalent or relevant experience
- Evidence of Personal Development
Desirable criteria
- Qualification in Project Management or Business Analysis
- Clinical Qualification
- Epic Accreditation
Training and Experience
Essential criteria
- Experience of delivering work packages in a timely and efficient manger.
- Experience of communicating concepts to a range of people.
Desirable criteria
- Previous/current NHS experience
- Experience with process mapping, or technical and business requirements, documentation
- Experience of clinical safety considerations
- Experience with the Epic System
Knowledge
Essential criteria
- Knowledge of clinical, administrative, and operational workflows within a hospital environment
- Knowledge of Microsoft Office packages and their applications.
Desirable criteria
- Knowledge of Lean & 6 sigma analysis techniques.
- Knowledge of Data Protection Act, GDPR & Information Governance.
- Knowledge of HealthCare I.T. systems
- Knowledge of managing projects or areas of complex working practices.
- Knowledge of NHS Information Standards and their application
Attributes
Essential criteria
- Has a passion for improving patient care and service delivery within the NHS
- Be enthusiastic, responsive to new demands and willing to learn new skills
- Self-motivated and able to take responsibility for decisions
- Has good insight and the ability to respond well to constructive criticism
- Team player
- Ability to work under time pressure with competing priorities
- Honesty, openess and integrity
Other Requirements
Essential criteria
- Ability to travel to all sites within the MFT Trust, other reference sites and off-site training venues which might be overseas
- Provide support to endusers through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary.
Documents to download
Further details / informal visits contact
- Name
- Zoe Crane
- Job title
- Clinical Deputy Head of Applications Hive EPR
- Email address
- [email protected]
- Additional information
Paula Graham
Application Manager - Grand Central & HIM
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