Job vacancy: Workforce Information and ESR Officer, Wirral Community Health and Care NHS Foundation Trust, Birkenhead

Job summary

Main area

Human Resources

Grade

Band 3

Contract

Permanent

Hours

Full time
Part time

37.5 hours per week (Monday - Friday)

Job ref

844-7283914

Employer: Wirral Community Health and Care NHS Foundation Trust
Employer type: NHS
Site: St Catherine's Health Centre
Town: Birkenhead
Salary: £24,937 - £26,598 pa pro rata
Salary period: Yearly
Closing: 10/07/2025 23:59
Interview date: 21/07/2025

Workforce Information and ESR Officer

Band 3

Wirral Community Health & Care NHS Foundation Trust's common purpose:

We will support you and your community to live well.

Our values:

Compassion
Supportive and caring, listening to others.

Open
Communicating openly, honestly and sharing ideas.

Trust
Trusted to deliver, feeling valued and safe.

Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.

WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.

Detailed job description and main responsibilities

Please read through the job description and person specification carefully before you apply and ensure your application is tailored accordingly, we would particularly like to hear about how you approach learning a new skill, whether this has been in the workplace or a new hobby - we look forward to receiving your application.

Please be aware that this vacancy may close early should a high number of applications be submitted.

Person specification

Qualifications and Professional Training

Essential criteria

Good level of general education to GCSE standard or equivalent
Evidence of studying for or achieving ECDL or equivalent qualification / experience
Evidence of statistical or numerical skills (e.g. minimum mathematics GSCE Level or equivalent work experience)

Experience and Knowledge

Essential criteria

Experience of working with Oracle (or similar) data based systems and dealing with complex data
Working in a busy office environment
Experience of working within a HR environment
Maintaining computerised and manual filing systems
Experience of using Microsoft Office in particular Word and Excel.
General office duties e.g. filing, photocopying and faxing
Ability to type up routine correspondence accurately and efficiently
Experience of data input using database systems

Desirable criteria

Knowledge of Trac applicant management system
Knowledge or experience of NHS or similar public sector organisation

Skills and Attributes

Essential criteria

Organisational skills and ability to manage own workload and prioritise work
Clear and accurate written and verbal communication skills
Working accurately and paying attention to detail
A commitment to quality and standardisation / consistency in procedures, processes documentation
Ability to analyse a wide range of information and identify errors or issues requiring further investigation with the aim to problem solve and resolve queries

Personal Qualities

Essential criteria

Works well within a team
Excellent initiative
Ability to maintain confidentiality at all times
Ability to work under pressure
Tact, diplomacy and an ability to relate to all levels of staff and outside contacts

Important Information

By applying for this post you are agreeing to Wirral Community Health and Care NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Record system.

For further information explaining how we use your information in line with GDPR please see our ‘Guidance for applicants’ document under the section 'Additional documentation'.

We are a Disability Confident and Mindful Employer. WCHC is committed to recruiting and supporting a diverse workforce and we welcome applications from all sections of the community, regardless of disability, age, sex, race, religion, sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status. We are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and are keen to support reasonable adjustments to support our new and existing staff.

We are proud to support our Armed Forces Community as a Veteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme. We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service.

Further Information:

Closing Dates: Candidates are advised to apply early. The Trust reserves the right to close a vacancy prior to the closing date if a high number of applications are received.

Reference Information: Please ensure your application is submitted with referees who can verify your employment/ education history over the last three years and include valid business email addresses for them. The Trust will not accept personal references from friends or family.

Salary Expectations: The Trust pays staff in line with national NHS Terms and Conditions. Relevant experience may be considered when salary offers are made. For all part-time positions, salaries are pro-rata.

Restricted Applications: Staff on the Trust's Redeployment Register will be given priority access to vacancies at their substantive band.

Flexible Working: Flexible working is very important to the Trust in both the provision of this to staff and also in staff supporting the provision of our services.

A.I. Tools: Please note, the selection processes at Wirral Community Health & Care NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

English Language: In order to comply with Part 7 of the Immigration Act 2016, we are required to ensure that all employees possess "the ability to fulfil all spoken aspects of the role with confidence through the medium of English.” If you have not studied at an English speaking institute, or do not possess an English language qualification, you should provide evidence in your application of how you meet this requirement.

Student Visas: Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment.

Wirral Community Health & Care NHS Foundation Trust is committed to discharging its statutory duty to safeguard and promote the welfare of children, young people and adults and will support staff to fulfil this duty.