Detailed job description and main responsibilities

Main duties and responsibilities

To deliver the 5 main workstreams:

• Developing research capacity across the Trusts
• Develop collaborative research opportunities
• Act on priority setting for research in paediatrics, including with patients.
• Advocate for children’s research at a national level 
• Inform the development of a Secure Data Environment 

Skills:

1. Communication Skills

·         Develops and fosters relationships with key contacts and team members and proactively manages these relationships such that members can count on reliable and knowledgeable support and information about the project(s) or other activities.

·         Acts as a key liaison/communication link between departments, divisions and other project stakeholders.

·         Works in conjunction with Finance and Information colleagues throughout the project(s) lifecycle to ensure opportunities are identified & capitalised on through the successful implementation.

·         Provides a high level of content knowledge about all aspects of their project(s) and is able to act as an approachable source of knowledge to staff.

·         Builds networks and relationships across the organisation to be able to develop cooperation with other teams to support/enable project delivery.

·         Able to present (both formally and informally) to clinical and non-clinical teams/colleagues across the Trust about the scope, content and timescales associated with their project(s).

·         Provides subject matter expertise to all areas of the organisation and actively promotes the use of Project Management methodology and transformation techniques.

·         Take an active approach to learning new and different transformational improvement techniques. Open to new ways of working and brings fresh ideas to clinical teams.

·         Creates links outside of the organisation for the benefit of their project(s).

2. Analytical and Judgemental skills

·         To undertake and support diagnostics of areas of service to identify the scope and potential of improvement opportunities.

·         Lead workshops to analyse, map and review current state processes & pathways with multidisciplinary teams.

·         Develop systems with relevant leads to identify benefits from improvement activity and report these back through various committees.

·         Intervene as necessary, in order to remain on plan, escalate in a pro-active manner, problem solve or resolve through effective communication.

·         Ensures project specific reports are provided at agreed time points in the project(s) lifetime. 

·         Able to perform complex analyses and interpretations to review clinical and project data, including presenting data in a variety of formats, bar charts, statistical process control charts across a range of performance aspects (quality, cost, delivery etc)

·         Able to track data continuously to quickly resolve failures to meet project requirements and take appropriate action as appropriate.

·         To regularly interrogate and provide data from the information systems within the Trusts information directorate.

·         To ensure that all records and information are maintained in a way that allows up-to-date and timely information to be available.

3. Planning and Organising Skills

·         To ensure that the project deliverables are met by the project team and are aligned to the Trusts’ strategic aims.

·         To ensure all project assurance documentation is consistent with the requirements of the governance requirements.

·         Creates, launches & executes robust project plans articulating milestones, timescales, stakeholders etc (Gantt Charts etc) using a plan-do-study-act (PDSA) cycle or similar.

·         Co-ordinates marketing activities with the communication team when needed.

·         Plans program activities for the entire year, such as meetings, teleconferences, and web seminars and establishes and proactively manages these programme timelines.

·         Leads all project team meetings, pulling in specialists (Finance, IT, etc) as necessary.

·         Applies expertise to react to unplanned situations, for example is able to act quickly to re-align a project plan as health care environments change daily. 

·         Takes an active role in developing policies and procedures and proposing changes as and when required.

·         Contributes to the development and continual improvement of the processes and systems of work within the DMO team, including providing mentorship and coaching to more junior members of the team.

4. Physical Skills and Dexterity

·         Combination of sitting, standing and walking.

·         Frequent requirement to use VDU & keyboard.

5. Policy and Service Development

·         Work with the project team to ensure target setting, policy development and monitoring for improvement of performance.

·         Contribute to the development & implementation of policies relating to transformation for example, standard work processes.

·         Integrate the work of continuous improvement into your every day working.

·         Encourage innovation and identify opportunities for continual improvement.

6. Responsibility for Financial & Other Resources

·         Management of resources as required within the role.

·         Where required, fulfils project budget tracking/management requirements

7. Human Resources and Training

·         Transfer knowledge relating to improvement methodologies applied through project delivery.

·         Assist in development & delivery of transformation educational/training programmes.

·         Undertake annual mandatory training updates and other relevant courses in line with Trust and local policies

·         Provides focussed knowledge transfer in change methodologies as part of project work to a variety of project stakeholders

8. IT or other (i.e. paper based) information systems / record keeping

·         Confident and capable user of Microsoft packages to produce relevant reports.

·         Able to handle large amounts of raw data and manipulate into simple formats to interpret findings.

·         Using IT effectively to monitor performance in an area undergoing improvement activity in order to recognise the impact on performance as a result of change activity.

·         Capture information for inclusion on database to record transformation project performance against key milestones.

Research and Audit

·         To take responsibility for own learning and development including identifying any areas of learning that might add to the knowledge base within the DMO Team & its stakeholders.

·         To lead surveys and audits using internal and external web based applications in support of project work.

Management and Leadership

·         Acts as an autonomous lead in the planning and organising of internal transformation workshops and courses.

·         Takes personal accountability for individual PDR ensuring review cycle is adhered to in line with Trust policy.

·         Leads workshops and sessions to generate engagement and enthusiasm around the Trust’s Change Programme.

·         Provides specialist expertise and leadership in setting timescales, managing project milestones, and overall successful project completion.

·         Leads the delivery of Trust cross-cutting projects ensuring appropriate engagement of stakeholders throughout.

Other Job Related Factors 

9. Physical Effort Required for the Job

·         Combination of sitting, standing and walking.

·         Frequent requirement to use VDU & keyboard.

10. Mental Effort Required for Concentration and Multi-Tasking

·         To be responsible for self-organisation/time management able to plan and manage time efficiently.

·         Plan and organise a demanding workload and manage conflicting priorities with minimal supervision. 

·         Managing several threads simultaneously, i.e. running an activity, prepping for next, sustaining a previous and monitoring other on-going work such as projects.

·         Frequent requirement for concentration e.g. answering queries; work pattern is unpredictable

11. Emotional Effort Required for the Job

·         Use motivational skills to enthuse teams to work in an innovative manner, challenge current practices in particular where there is resistance to change.

·         Able to communicate sensitive or complex information about performance or change with a high level of sensitivity and diplomacy.

·         Exposure to emotional circumstances is rare but the individual may be exposed to adverse event reporting

12. Working Conditions

·         Office conditions

·         Service delivery area conditions (relating to project) – unpleasant conditions would be rarely experienced