Job summary
- Main area
- Chief Operating Officer
- Grade
- Band 8b
- Contract
- Secondment: 12 months (due to service needs)
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 110-NMR377-0825
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Princess of Wales Hospital
- Town
- Bridgend
- Salary
- £65,424 - £76,021 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading

Head of Patient Flow
Band 8b
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
Job overview
The Head of Patient Flow will be a visible, authoritative and professional clinical leader with responsibility for patient flow and lead on all day-to-day and forward operational planning and decision making on the acute hospital site, liaising with multi professional colleagues throughout Princess of Wales Hospital and Cwm Taf Morgannwg University Health Board (CTMUHB).
This post is Fixed Term/Secondment for 12 months to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
The Head of Patient Flow has responsibility for the site/bed management teams and Hospital at Night Teams. This will include the management of staff involving recruitment, appraisal, CPD and performance.
Together with the Hospital General Manager and Head of Nursing, they will foster a culture that engages all staff in the development and delivery of patient flow across the site.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications and /or knowledge
Essential criteria
- Registered Health Professional
- Masters qualification
- An appropriate postgraduate management and/ or professional qualification
- Bronze Process Management Training
- Evidence of leading in process improvement initiatives
- Evidence of CPD-Portfolio of professional development activities
Desirable criteria
- Relevant experience of patient flow in a leadership capacity
- ECDL or equivalent
- Welsh language speaking/listening skills at Level 3 or above
Experience
Essential criteria
- Proven track record of effective leadership and management
- Extensive knowledge and experience of operational management and patient flow systems
- Previous experience at a senior level(Band 7 or above) within health
- Experience of successful project management
- Experience of managing performance and ensuring targets and performance indicators are met.
Desirable criteria
- Undertaken audit and research to develop protocols and policies
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Catherine Theron
- Job title
- Head of Nursing / Pennaeth Nyrsio
- Email address
- [email protected]
- Telephone number
- 01656 752752
- Additional information
Phill Taylor
Hospital General Manager
Princess of Wales Hospital
E-mail [email protected]
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