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Job summary

Main area
Chief Operating Officer
Grade
Band 8b
Contract
Secondment: 12 months (due to service needs)
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
110-NMR377-0825
Employer
Cwm Taf Morgannwg University Health Board
Employer type
NHS
Site
Princess of Wales Hospital
Town
Bridgend
Salary
£65,424 - £76,021 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Cwm Taf Morgannwg University Health Board logo

Head of Patient Flow

Band 8b

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

Cwm Taf Morgannwg University Health Board – Join CTM

Home - Cwm Taf Morgannwg University Health Board

 

Job overview

The Head of Patient Flow will be a visible, authoritative and professional clinical leader with responsibility for patient flow and lead on all day-to-day and forward operational planning and decision making on the acute hospital site, liaising with multi professional colleagues throughout Princess of Wales Hospital and Cwm Taf Morgannwg University Health Board (CTMUHB).

This post is Fixed Term/Secondment for 12 months to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

The Head of Patient Flow has responsibility for the site/bed management teams and Hospital at Night Teams. This will include the management of staff involving recruitment, appraisal, CPD and performance.

Together with the Hospital General Manager and Head of Nursing, they will foster a culture that engages all staff in the development and delivery of patient flow across the site.  

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.  Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

 

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person specification

Qualifications and /or knowledge

Essential criteria
  • Registered Health Professional
  • Masters qualification
  • An appropriate postgraduate management and/ or professional qualification
  • Bronze Process Management Training
  • Evidence of leading in process improvement initiatives
  • Evidence of CPD-Portfolio of professional development activities
Desirable criteria
  • Relevant experience of patient flow in a leadership capacity
  • ECDL or equivalent
  • Welsh language speaking/listening skills at Level 3 or above

Experience

Essential criteria
  • Proven track record of effective leadership and management
  • Extensive knowledge and experience of operational management and patient flow systems
  • Previous experience at a senior level(Band 7 or above) within health
  • Experience of successful project management
  • Experience of managing performance and ensuring targets and performance indicators are met.
Desirable criteria
  • Undertaken audit and research to develop protocols and policies

Employer certification / accreditation badges

Age positiveDisability confident leaderStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddAccredited Living Wage EmployerWelsh logo for Armed Force Bronze Award for Cym Taf UHBAccredited Living Wage EmployerCore principlesPrentisiaethau Apprenticeships

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Catherine Theron
Job title
Head of Nursing / Pennaeth Nyrsio
Email address
[email protected]
Telephone number
01656 752752
Additional information

Phill Taylor

Hospital General Manager

Princess of Wales Hospital

E-mail [email protected]

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