Job overview

Are you able to work autonomously but also integrate as part of a team? Are you committed to data quality and taking pride in your work?  Would you enjoy working in an inpatient environment?

We are looking to recruit an enthusiastic, conscientious and flexible Band 3 Clinical Support Team Administrator to support our inpatient clinical teams within the Older Persons services based at the Julian Hospital in Central Norfolk. This role will involve a range of administration duties to meet the needs of our clinical teams and service users.

The successful candidate will be expected to demonstrate experience in data entry and management with an awareness of key performance indicators and a dedication to confidentiality. Effective team work skills and a commitment to the provision of a positive service user experience across an inpatient setting is essential. 

You will be joining a demanding fast paced environment using the Trust’s EPR.

Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.

• Working hours will be 37.5 over a 5 day week, Monday to Friday, however part time hours would be considered.
• The position is based at the Julian Hospital, Norwich where limited on-site parking is available.
• Occasional travel may be required and flexibility essential.

Main duties of the job

The role will include call handling, face to face liaison with service users and colleagues alike, data entry, typing, minute taking, filing and other general administrative office duties. The successful candidate will be required to demonstrate exceptional interpersonal and customer service skills.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.