Job vacancy: EoEETA Professional Development Lead for Administration, Norfolk and Norwich University Hospitals NHS Foundation Trust, Norwich

Job summary

Main area

East of England Endoscopy Training Academy

Grade

NHS AfC: Band 8a

Contract

8 months (fixed term contract / secondment opportunity until 31st March 2026)

Hours

Part time
Flexible working

7.5 hours per week

Job ref

234-25-M0183

Employer: Norfolk and Norwich University Hospitals NHS Foundation Trust
Employer type: NHS
Site: Norfolk & Norwich University Hospital
Town: Norwich
Salary: £53,755 - £60,504 per annum, pro rata
Salary period: Yearly
Closing: 01/08/2025 23:59
Interview date: 14/08/2025

EoEETA Professional Development Lead for Administration

NHS AfC: Band 8a

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.

NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital.

Wish you were here? So do we.

We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.

At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.

Detailed job description and main responsibilities

The postholder will be required to undertake the following:
• Undertake workforce planning to identify the regions training needs and identify any challenges in appointing and retaining staff.
• Further develop and embed career pathways in Endoscopy for administration and clerical colleagues, promoting Endoscopy as a career choice in the region.
• Be responsible and accountable for teaching and devising specialist training and development programmes for the Administration Workforce across the East of England. This includes ensuring that the Workforce follow appropriate training programmes and are supported appropriately.

The post holder will support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Act as a subject matter expert within the EoEETA to drive forward and implement NHS England’s objectives and vision for the future of the Administration workforce education. This involves being a point of contact and point of escalation for issues in the region that relate to Administration staff training.
To co-ordinate and be responsible for programme development within the region, including organising and managing large multi-professional working group meetings. Develop and deliver training courses for regional Endoscopy Administrative staff according to the needs of the region.
To support the national programme development process.
To develop regional networks to provide peer support for all endoscopy administration teams.
To lead regionally on the monitoring and audit for quality and consistency.
Forges close positive working relationships with a wide variety of stakeholders across the team and region to achieve objectives.
Supporting local employers in delivering their stated number of joint training places by acting as a local subject matter expert and point of contact.
Develop and facilitate workshops to establish the differing needs of stakeholders.
Initiate, develop and implement research and development programmes across the region, to ensure lessons are learnt and that roles within the Administration Workforce are developed appropriately over time, to ensure the best outcome for patient care. This will aid service improvement and development and consequently patient outcomes.
To work as a fully integrated member of the East of England Endoscopy Training Academy, ensuring, through the provision of highly complex information, that internal and external stakeholders are informed of work so that quality is improved and managed.

Please see the attached job description for full details.

Please note that this advertised position, which is part of occupation code 4136 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person specification

Qualifications

Essential criteria

Educated to Bachelor degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Desirable criteria

Leadership/Project Management Qualification

Experience

Essential criteria

Demonstrate specialist knowledge of the roles and responsibilities of the Endoscopy Administrative Workforce
Experience of managing and leading a team with and without direct line management

Skills

Essential criteria

Proven management skills including effective people management and service development

Attitude, aptitude

Essential criteria

Capacity to lead a team and work with clinicians and staff at all levels to develop a shared vision of services and ownership of service delivery and development
Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

Visa and Immigration

If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.

Travelling to work

Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.

We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.

The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.

The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service. We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.

The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.

If you work at another Trust site, please discuss travel and parking arrangements at interview.

DBS

If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.

If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc

NHS Service

Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.

UK Registration

You will need to have current UK professional registration where this is a requirement of the role.

Application

Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.

We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.

We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.

Flexibility

Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.

Useful Information

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