Job vacancy: Head of Performance, Norfolk and Norwich University Hospitals NHS Foundation Trust, Norwich

Job summary

Main area: Group Management
Grade: AFC Band 8b
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 234-25-GROUP-HoP

Employer: Norfolk and Norwich University Hospitals NHS Foundation Trust
Employer type: NHS
Site: Norfolk and Waveney University Hospitals Group
Town: Norwich
Salary: £64,455 - £74,896 Per Anum
Salary period: Yearly
Closing: Today at 23:59
Interview date: 13/04/2026

Head of Performance

AFC Band 8b

Join us at the Norfolk and Waveney University Hospitals Group.
The Group was formed in 2025 to bring the three Acute Trusts in Norfolk and Waveney together into one system with a one purpose – better care for patients. It has unified leadership with one Chair, one Chief Executive and one Board, which includes Executive Managing Directors for all three Trusts.

The Group has clearly defined aims to

Provide great care.
Nurture a skilled, engaged workforce.
Enable service modernisation expanding digital use and services.
Plan the right services and environments and support the development of integrated neighbourhood services.
Stabilise finances and live within our means.
Leverage our network and strengthen collaboration with system partners.
Shape future roles of our hospitals and the pattern of clinical Services necessary to support them- starting with the needs of our population.

It also has an ambition to build, with its partners in health sciences, education and research, a world class University Hospitals System.

Taken together, our three Acute Trusts – The James Paget University Hospital NHS Trust in Gorleston, The Queen Elizabeth Hospital in King’s Lynn and the Norfolk and Norwich University Hospital in Norwich (including the Jenny Lind Children’s Hospital and Cromer Hospital, have a combined workforce of circa 18,000 people.

Detailed job description and main responsibilities

The Head of Performance supports the office of the Group Chief Delivery Officer (GCDO) and Group Chief Finance Officer (GCFO) in their oversight, leadership and delivery across the full breadth of their portfolios. The post holder is responsible for:

• Providing thorough and informative performance reports across the Group for a wide range of metrics and services including monitoring of delivery against plans.
• Providing insights and recommendations of actions to the GCDO or GCFO to improve performance.
• Provide a comprehensive approach to tracking programmes and delivery against plans
• Responding to requests from the Group Chief Delivery Officer (GCDO), Chief Finance Officer and other Group Executives and Hospital leadership team (HLT) colleagues to meet the complexity of the portfolio or responsibility including a number of high profile workstreams.
• Development and implementation of effective strategies, operational policies and processes in line with group priorities
• Maintaining and managing key external relationships, which will include regulators and collaborative/partner organisations.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Person specification

Qualifications

Essential criteria

Appropriate management and/or post graduate qualification or experience

Experience

Essential criteria

Operational or financial experience including significant specialist knowledge of managing performance targets.
Understanding and experience of the NHS Strategic Direction and political drivers
Demonstrate ability to identify, plan and coordinate a set of related projects within a programme of business change and manage complex and multiple interdependencies in support of specific business strategies.

Skills

Essential criteria

Highly advanced IT skills, including Microsoft Office products
Advanced analytical skills and interpretation of data

The Job Description and Person Specification outline the full scope of responsibilities and essential criteria for this role. In your supporting statement, please clearly demonstrate how your skills, experience, and leadership capabilities align with the requirements detailed in the Person Specification.

Please note this is an application led process and CVs are not accepted.

Visa and Immigration

Applicants requiring sponsorship—including those currently sponsored and seeking a change of employer—should review the eligibility criteria for a Skilled Worker Visa, available at:
https://www.gov.uk/skilled-worker-visa/your-job.

Travel to Work

On-site parking at Group Head office, Norwich, may be available at the time of appointment; if required, please discuss this during the onboarding process.

Group Head office is well served by several public transport routes, and staff benefit from discounted monthly travel passes with First Bus and Konect. Secure bicycle storage is available, and employees can access our Cycle to Work salary sacrifice scheme. A Beryl bike station is also located on site.

Disclosure and Barring Service (DBS)

Roles involving work with children or adults will require a Disclosure and Barring Service (DBS) check. Applicants will be asked to declare relevant information regarding previous convictions during the application process.

NHS Service Verification

If appointed, we will verify any previous NHS service via the ESR Inter‑Authority Transfer (IAT) process. Submission of your application will be taken as agreement to this.
For VSM (Very Senior Manager) posts, applicants must also declare any redundancy payments received within the 12 months prior to re‑employment within the NHS.

Professional Registration

Where professional registration is an essential requirement of the role, candidates must hold current UK registration at the point of application.

Application Correspondence

To support our commitment to reducing paper usage, all correspondence regarding your application will be issued by email. Please ensure that you check your inbox (including spam/junk folders) regularly.

Equality, Diversity and Inclusion

We value diversity at all levels of the organisation and welcome applications from all sections of the community.
Applicants with a disability who meet the minimum essential criteria may request consideration under the Guaranteed Interview Scheme by indicating this on their application form.

Flexible Working

While recruitment will be undertaken in line with the advertised post, we recognise the importance of flexible working. Alternative working patterns or contract types (e.g., part‑time arrangements or secondments) may be considered. If you wish to propose a different working pattern, please indicate this within your supporting statement.