Job summary
- Main area
- Haematology
- Grade
- NHS AfC: Band 4
- Contract
- 7 months (fixed term contract / secondment opportunity for 7 months)
- Hours
- Part time
- Flexible working
- Job ref
- 234-24-I2924-A
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk & Norwich University Hospital
- Town
- Norwich
- Salary
- £27,485 - £30,162 per annum, pro rata
- Salary period
- Yearly
- Closing
- 01/09/2025 23:59
- Interview date
- 12/09/2025
Employer heading
Patient Pathway / MDT Coordinator
NHS AfC: Band 4
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
Fixed term contract/secondment opportunity for 7 months
The Oncology and Haematology Directorate consists of Outpatients within the Colney Centre, Mulbarton Ward and Chemotherapy and Radiotherapy treatment areas. Paperless processes are in place for chemotherapy treatments and in development for radiotherapy with a dedicated software system including electronic paper records. The department has a year on year increase in new referrals and treatments and has recently expanded the radiotherapy and chemotherapy treatment areas.
Part time: 30 hours per week
Interview Date: 28th August 2025
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
This is an exciting opportunity for an enthusiastic individual to join the Haematology department as the Patient Pathway Co-Ordinator (PPC).
The successful applicant will provide consistent patient-centred focus throughout the pathway of care for patients on a Haematological cancer pathway, whilst ensuring to capture Cancer Waiting Times data for the Trust and Cancer Registry. The successful applicant will work closely with their MDT Co-Ordinator/Clinical colleagues to ensure all relevant patients are meeting their cancer targets by adhering to the 31 day and 62 day targets.
We are looking for a proactive and motivated individual with excellent communication, organisational and interpersonal skills with a great attention to detail.
Ideal candidates will have to demonstrate their experience in organising and prioritising workloads. Successful candidates will receive plenty of support, guidance and learning to carry out the role and will be supported with their learning and development.
For further details / informal visits contact:
Madie Hallam on 01603 287052 / [email protected] .
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- Understanding of, and interpretation of National policies and guidelines in relation to oncological and haematological malignancies and development of service improvement action plan accordingly. Monitoring progress and supporting the team in any service improvement activities.
- Continuous review and updating of patient pathways.
- Liaising with the clinical teams, explore new ways of working and where agreed, pilot possible solutions and help to implement approved changes.
- Manage the co-ordination of the administration pathway for oncology and haematology patients.
- Manage appropriate communication ensuring 24 hour GP notification standard is achieved.
- To undertake and support the clinical audit process within Oncology & Haematology, linking where appropriate with the Trust and NWCN audit teams.
- To attend haematology site specific meetings on a regular basis and advise the clinical lead on any perceived problems relating to MDT working, information and data.
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person specification
Qualifications
Essential criteria
- Qualification to NVQ level 3 (or equivalent) OR equivalent experience
Experience
Essential criteria
- Significant previous administration experience within NHS or other healthcare environment
- Experience of using computerised data systems.
Skills
Essential criteria
- IT skills including working knowledge of MS-Office, especially Excel and Access
- Good communication skills
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Madison Hallam
- Job title
- Deputy Admin Manager
- Email address
- [email protected]
- Telephone number
- 01603 287052
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