Job summary
- Main area
- Office of the Executive Managing Director
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 234-25-K0557-A
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk and Norwich University Hospital
- Town
- Norwich
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 03/09/2025 23:59
- Interview date
- 25/09/2025
Employer heading
Executive Business Manager
NHS AfC: Band 7
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
Are you a highly experienced and confident Executive Assistant ready to take the next step into business and governance leadership? Norfolk and Norwich University Hospital (NNUH) is looking for a dynamic and capable Executive Business Manager to join our Corporate Office, working at the heart of one of the largest acute hospitals in the country.
This is a high-profile and fast-paced role that offers a unique opportunity to work alongside and support the Executive Managing Director (EMD) and Hospital Leadership Team (HLT). You will be responsible for the smooth running of the EMD’s office, ensuring a professional, proactive and responsive business and administrative function; whilst leading a team of Business Administration Officers to ensure effective coordination of the wider Hospital Leadership Team.
As the front-facing representative of the Office of the EMD, you will set the standard for excellence in business coordination, governance and communication. Your remit will be wide and varied – from diary management and stakeholder engagement to event coordination, project delivery and the oversight of corporate governance processes.
Main duties of the job
What We’re Looking For
- We’re seeking someone who can lead by example, act as a role model of our PRIDE values (People-focused, Respect, Integrity, Dedication, Excellence), and foster a culture of accountability and inclusion.
To be successful, you will have:
- Degree-level education or equivalent experience.
- Advanced MS Office and digital communication skills.
- Strong project coordination and report writing abilities.
- Experience in managing senior-level diaries and correspondence.
- A collaborative, people-focused approach aligned to our PRIDE values: People-focused, Respect, Integrity, Dedication, and Excellence.
- Experience within the NHS or a large public sector organisation is desirable but not essential.
Why join us?
This is more than a business management role – it is a chance to shape how our hospital’s leadership is supported and connected across the Trust and the wider health system. You’ll be part of a forward-thinking team in an organisation that puts people at the centre of everything we do.
- Be part of a progressive NHS Trust recognised for innovation, training, and patient care
- Work in a supportive environment with excellent professional development opportunities
- Access to the NHS Pension Scheme, staff discounts, and wellbeing support services
- Join a friendly, diverse, and inclusive team making a real difference to patient care
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
Key responsibilities include:
- Leading and managing the day-to-day operations of the Executive Office.
- Acting as the professional lead and line manager for HLT Business Administration Officers.
- Supporting the EMD with key business, project and governance activities.
- Representing the Executive Office to internal and external stakeholders with professionalism and diplomacy.
- Coordinating high-profile meetings, events, VIP visits and Board-level communications.
- Ensuring robust governance and reporting systems underpin all activity within the EMD’s portfolio.
Person specification
Qualifications
Essential criteria
- Knowledge of a full range of administrative and organisational policies and procedures acquired through training and relevant experience to post graduate degree level or equivalent.
Skills
Essential criteria
- Advanced use of the MS Office Suite: Word, Excel, PowerPoint, MS Project., Outlook, MS Teams.
- Strong organisational skills, ability to prioritise workloads, to cope with pressure, and effectively managing conflicting deadlines.
- An excellent communicator at all levels and across wide ranging stakeholders within and outside and organisation, with the ability to build credibility and relationships quickly
Attributes/Aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Carol Cooke
- Job title
- Business Coordinator
- Email address
- [email protected]
- Telephone number
- 01603 287605
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