Neidio i'r prif gynnwys

Mae'r wefan hon yn annibynnol ar y GIG a'r Adran Iechyd.

Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Older Persons Medicine
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
  • Llawnamser
  • Gweithio hyblyg
37.5 awr yr wythnos
Cyfeirnod y swydd
234-24-G3003
Cyflogwr
Norfolk and Norwich University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Norfolk and Norwich University Hospital
Tref
Norwich
Cyflog
£24,465 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
03/10/2025 23:59
Dyddiad y cyfweliad
13/10/2025

Teitl cyflogwr

Norfolk and Norwich University Hospitals NHS Foundation Trust logo

Ward Clerk - Older Peoples Medicine

NHS AfC: Band 2

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team. 

NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital. 

Wish you were here? So do we.


We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be.  We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.


At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.

Trosolwg o'r swydd

Earsham Ward is a 38 bedded ward  for patients over the age of 60 who have sustained a fractured neck of femur.
Patients are often admitted directly from the emergency department .
The ward clerk is a key role in the safe management of the administrative aspects of the patient from admission through to discharge.

The ward clerk role is integral for safe management of patients casenotes and transfer to  Electronic patient care record. High levels of quality communication are vital in this role, including interactions both over the telephone and face to face . The ward clerk must have the ability to adapt to the varying needs of communication with  visitors to the ward , patients and their loved ones, clinical staff and the wider hospital team.

Prif ddyletswyddau'r swydd

To work with all members of the clinical team within the multidisciplinary framework. The Ward Clerical Officer is an essential part of a Ward team, helping to streamline the work of the ward, support and help all members of the ward team to provide a quality service.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Gweithio i'n sefydliad

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • To provide clerical support and assist the Ward Manager or her Deputy on the admission/transfer and discharge of patients.

  • To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient.

  • To up date the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS.

  • To keep records up to date by using PAS i.e. patients admitted, transferred, discharged from the Ward.

  • Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from General Office, dispatching notes, arranging transport to peripheral areas.


Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Good general standard of literacy and numeracy

Experience

Meini prawf dymunol
  • Experience in NHS or customer service organisation

Skills

Meini prawf hanfodol
  • IT skills – accurate data input

Attitude, aptitude

Meini prawf hanfodol
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesStonewall Health ChampionsMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Pastoral CareStep into healthArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Wendy Smith
Teitl y swydd
Ward Sister
Cyfeiriad ebost
[email protected]
Gwybodaeth i gefnogi eich cais

Jane Douglas, Matron: [email protected]

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg