Job summary
- Main area
- Therapy Services
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 234-24-F2844
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk & Norwich University Hospital
- Town
- Norwich
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 05/10/2025 23:59
- Interview date
- 16/10/2025
Employer heading
Housekeeper - Therapy services
NHS AfC: Band 2
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
The Occupational and Physiotherapy Teams therapies at NNUH offer services here at Norfolk & Norwich University Hospital on the wards and in outpatient clinics as well as out in the community, and the Housekeepers work with them all as a vital part of the support team.
This is an exciting opportunity for a motivated and enthusiastic individual to develop new and/or consolidate existing skills in supporting the work done by the therapists and their patients here in the Hospital. You will have access to a supervisor, training and support and be able to work in a variety of settings, including the community, where you will be driving a Trust vehicle to collect or deliver equipment at times.
Main duties of the job
As post holder, your duties will include:
- Working for an integrated team of therapists across in and outpatient services
- Onsite & Offsite working likely, with community- based tasks as part of the role, as well as tasks her at NNUH.
- Opportunity to learn and develop skills and knowledge in a variety of areas of work
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- Establish and maintain a working rapport with therapists, therapy assistants and administration colleagues
- Help with cleaning and maintaining tidiness in all areas. Inadequate or missed cleaning should be reported to 3333 to assist with C4C Audit Compliance. Job numbers should be recorded to ensure job completion can be verified
- Change linen on therapy beds as per department policy and ensure a supply of blue roll is available for use with plinths, avoiding any disruption to the service
- Clean therapy equipment (splint pans, gym equipment and trollies) as per required schedule and update cleaning record. Visibly check equipment where appropriate and ensure it is in safe working order as per departmental policy, highlighting any problems to Operational / Integrated Therapy leads, avoiding any disruption to the service
- Monitor wax bath usage and replace wax as needed, highlighting low wax stock levels to therapy assistant staff for re-ordering
- Monitor stock levels of patient information leaflets in leaflet racks within outpatient therapy area and re-order as necessary
- To be responsible for the maintenance of OT equipment at department level as directed, reporting and ensuring accurate records are kept and ensuring equipment is retrieved and returned as necessary.
- Check oxygen is working correctly where present within OT and ensure portable oxygen cylinders are full
- Ensure adequate stocks of items are in specified areas as required, and move equipment from the stores to these areas with reference to manual handling and health & safety policies and procedures. Maintain an up-to-date stock list of all equipment stored in satellite areas to ensure the correct stock levels are maintained and to assist with equipment orders
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6231 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person specification
Qualifications
Essential criteria
- General education to age 16 years
- Basic literacy and numeracy skills
Experience
Desirable criteria
- Experience of working with people
- Personal experience in health care setting
Skills
Essential criteria
- Communication/Telephone skills
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sallyann Palmer
- Job title
- OT Therapy Lead
- Email address
- [email protected]
- Telephone number
- 01603 288697
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