Job summary
- Main area
- Trauma and Orthopaedics
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Compressed hours
- Job ref
- 234-24-CS3258-A
- Employer
- Norfolk and Norwich University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Norfolk and Norwich University Hospital
- Town
- Norwich
- Salary
- £24,625 - £25,674 per annum, pro rata
- Salary period
- Yearly
- Closing
- 21/06/2025 23:59
- Interview date
- 03/07/2025
Employer heading

Senior Physiotherapy Assistant
NHS AfC: Band 3
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
Please note we are unable to offer remote interviews.
Norfolk and Norwich Hospital is a leading teaching hospital with world-class facilities, and physiotherapy is playing an instrumental role in exciting developments in the Trust.
Our patients rate us highly on quality of care and having friendly, approachable staff, and we are looking for like-minded individuals to join us on this journey.
It is an exciting time to join our service as the Trust is committed to becoming a designated Major Trauma Centre over the next 5 years, and we have recently opened a new dedicated on-site elective Orthopaedic surgery facility.
We are seeking a Therapy Assistant to join our Trauma and Orthopaedic team on the inpatient wards.
In this role, you will work under supervision to undertake a variety of activities each day to support our Physiotherapy/Therapy teams to provide excellent patient care.
You will receive training to undertake this role, working with and learning from staff who are experts in their field, along with junior staff, other support workers and students.
People are at the heart of everything we do. We support patients through every stage of their care, ensuring that we address and respect individual needs at every step.
We recognise that our staff are our greatest asset and commit to supporting them and investing in their development, to ensure that our services continue to improve and evolve.
Main duties of the job
- Working under direction to undertake a variety of non-clinical administrative tasks to support the Physiotherapy service
- Working under supervision to undertake a variety of clinical tasks to support the delivery of Physiotherapy to patients.
- Working without direct supervision within a specified clinical area to undertake a variety of delegated clinical tasks to support the delivery of Physiotherapy to patients, in accordance with agreed guidance/care pathways.
- Support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.
- As the successful post holders, you will be included in the orthopaedic in-patient weekend and bank holiday roster to fulfil the 7-day working commitments required for this post.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- With support and supervision, to manage an allocated workload efficiently and effectively with regard to clinical priorities and use of time, in accordance with agreed guidance/care pathways.
- Collect relevant patient information from a variety of sources to assist with clinical prioritisation and patient management e.g. ward handovers, observation charts, medical, nursing records and Physiotherapy notes, personal educational files.
- Use good communication to gain valid informed consent prior to undertaking any clinical tasks. With support, to work within the legal framework with patients who lack the capacity to consent to treatment.
- Work under direct/indirect supervision and direction of registered Physiotherapists and Physiotherapy Assistant Practitioners/Senior Physiotherapy Assistants in the performance of specific tasks for individuals or groups of patients as part of treatment and rehabilitation programmes.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person specification
Qualifications
Essential criteria
- Evidence of completion of Physiotherapy Assistant competencies and their application in clinical practice
- Level 3 Diploma in Allied Health Support, NVQ in Care or equivalent experience
Experience
Essential criteria
- Significant previous experience as a Health care (support) worker, including some experience in relevant specialties within a Physiotherapy Service.
- Good numeric and literacy skills
- Ability to communicate effectively
Skills
Essential criteria
- Ability to work as part of a team
Attitude, aptitude
Essential criteria
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emma Carrington
- Job title
- Operational Lead Physiotherapist
- Email address
- [email protected]
- Telephone number
- 01603 286286
- Additional information
Ext : 7821
List jobs with Norfolk and Norwich University Hospitals NHS Foundation Trust in Allied Health Professions or all sectors